What are the responsibilities and job description for the Assistant Manager 55k position at RIO GRANDE SERVICE CENTER INC?
Company Description Rio Grande Service Center Inc. is a long-established pet food and pet supply distributor with 26 years of experience serving customers in the Southwest. The company’s delivery area includes New Mexico, Arizona, El Paso, Texas, and Southwest Colorado, supporting a wide range of retailers and pet-related businesses. As a regional distributor, Rio Grande Service Center focuses on reliable service, quality products, and strong relationships with its customers. Team members work in a fast-paced environment where attention to detail and customer satisfaction are highly valued.
Role Description The Assistant Manager is a full-time, on-site role based in Albuquerque, NM. This position supports daily operations of the service center, including coordinating deliveries, monitoring inventory levels, and ensuring orders are processed accurately and on time. The Assistant Manager helps supervise frontline staff, assists with scheduling, and promotes adherence to safety and quality standards in the warehouse and office. This role also involves handling customer inquiries, resolving service issues, and collaborating with management to improve processes and meet performance goals. The Assistant Manager contributes to a positive work environment, provides guidance and training to team members, and assists with reporting and administrative tasks as needed.
Qualifications
Role Description The Assistant Manager is a full-time, on-site role based in Albuquerque, NM. This position supports daily operations of the service center, including coordinating deliveries, monitoring inventory levels, and ensuring orders are processed accurately and on time. The Assistant Manager helps supervise frontline staff, assists with scheduling, and promotes adherence to safety and quality standards in the warehouse and office. This role also involves handling customer inquiries, resolving service issues, and collaborating with management to improve processes and meet performance goals. The Assistant Manager contributes to a positive work environment, provides guidance and training to team members, and assists with reporting and administrative tasks as needed.
Qualifications
- 2-3 years of operational and logistics skills, including experience with inventory management, order processing, and coordination of deliveries.
- Team leadership skills, such as supervising staff of 25 or more hourly workers. Supporting training, providing feedback, and contributing to effective scheduling.
- Customer service and communication skills, with the ability to handle inquiries, resolve issues, and maintain professional relationships with clients and colleagues.
- Organizational and problem-solving skills, including attention to detail, time management, and the ability to prioritize tasks in a fast-paced environment.
- Basic computer skills, including familiarity with office software, data entry, and use of inventory or warehouse management systems.
- Previous experience in distribution, logistics, retail, or a related field is preferred.
- Ability to work on-site in Albuquerque, NM, and perform duties that may involve standing, lifting, or working in a warehouse environment.
- High school diploma or equivalent required; additional education in business, management, or logistics is a plus.