What are the responsibilities and job description for the Field Maintenance Technician II - CAT Rental Store position at Ring Power Cat?
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears and enforces wearing proper personal protective equipment.
Effectively performs preventive maintenance to include changing fluids, filters, pulling SOS Samples, lubricating and cleaning components, and starting equipment to test performance.
Effectively communicates with Field Maintenance Dispatcher and customers to aid in scheduling work week to conduct preventative maintenance jobs on time and efficiently.
Supplies all required information, supporting documentation, and photos to the Field Maintenance Dispatcher for repairs and additional services identified during scheduled preventive maintenance visits.
Maintains flexibility of schedule to work nights and weekends as required.
Works in a neat and orderly fashion, adhering to contamination control guidelines and constantly looking for ways of improving the methods of work, work area, and safety standards.
Performs daily truck inspections in adherence to all MSHA and OSHA requirements.
Performs other duties as assigned.
Essential Job Competencies
Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Planning and Organizing Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Takes Initiative Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Credibility Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,300 employees at 20 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Education And Experience
Formal Education High School diploma or GED
Experience 1-2 years
Required / Credentials
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Valid Driver's License
Moderate understanding of Dealer Business Systems, Microsoft Excel, SIS, Uptake, CAT Inspect.
Successfully completed all required training curriculum to be designated Field Maintenance Tech II.
Not Required But Highly Desired Criteria
Commercial Driver's License (CDL)
Updating of Knowledge
Job requirements do not significantly change over time.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires problem solving ability, established examples / guidance are not always available.
Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Working Environment
Stress Load Occasional exposure to these stresses (less than 20% of the time).
Workload Fluctuation Job involves occasional changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed after regular business hours (e.g. night shift) with rare exceptions.
Organizational Impact
A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).
Physical Demands
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
F Climbing
N/A Balancing
F Stooping
F Kneeling
F Crouching
O Crawling
F Reaching
F Standing
O Sitting
F Walking
O Feeling
N/A Fingering
F Grasping
F Repetitive Motion
O Talking
F Hearing
O Pushing - Up to 25 lbs.
O Pulling - Up to 25 lbs.
O Lifting - Up to 25 lbs.
N/A Pushing - 26-50 lbs
N/A Pulling - 26-50 lbs.
N/A Lifting - 26-50 lbs.
N/A Pushing - Over 50 lbs.
N/A Pulling - Over 50 lbs.
N/A Lifting - Over 50 lbs.
Environmental Conditions
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
O Inside conditions Protection from weather but not necessarily from temperature change.
C Outside environmental conditions No effective protection from weather.
O Extreme cold Temperatures below 32 degrees for periods of more than one hour.
O Extreme heat Temperatures above 100 degrees for periods of more than one hour.
O Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
F Vibration Exposure to oscillating movements of the extremities of whole body.
F Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
N/A Atmospheric conditions One or more of the following conditions that affect the respiratory system or the skin Fumes, odors, dust, mists, gases or poor ventilation.
F Oils There is air and/or skin exposure to oils and other cutting fluids.
N/A Air particulates / contaminants the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears and enforces wearing proper personal protective equipment.
Effectively performs preventive maintenance to include changing fluids, filters, pulling SOS Samples, lubricating and cleaning components, and starting equipment to test performance.
Effectively communicates with Field Maintenance Dispatcher and customers to aid in scheduling work week to conduct preventative maintenance jobs on time and efficiently.
Supplies all required information, supporting documentation, and photos to the Field Maintenance Dispatcher for repairs and additional services identified during scheduled preventive maintenance visits.
Maintains flexibility of schedule to work nights and weekends as required.
Works in a neat and orderly fashion, adhering to contamination control guidelines and constantly looking for ways of improving the methods of work, work area, and safety standards.
Performs daily truck inspections in adherence to all MSHA and OSHA requirements.
Performs other duties as assigned.
Essential Job Competencies
Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Planning and Organizing Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Takes Initiative Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Credibility Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,300 employees at 20 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Education And Experience
Formal Education High School diploma or GED
Experience 1-2 years
Required / Credentials
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Valid Driver's License
Moderate understanding of Dealer Business Systems, Microsoft Excel, SIS, Uptake, CAT Inspect.
Successfully completed all required training curriculum to be designated Field Maintenance Tech II.
Not Required But Highly Desired Criteria
Commercial Driver's License (CDL)
Updating of Knowledge
Job requirements do not significantly change over time.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires problem solving ability, established examples / guidance are not always available.
Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Working Environment
Stress Load Occasional exposure to these stresses (less than 20% of the time).
Workload Fluctuation Job involves occasional changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed after regular business hours (e.g. night shift) with rare exceptions.
Organizational Impact
A person's performance in this job has noticeable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).
Physical Demands
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
F Climbing
N/A Balancing
F Stooping
F Kneeling
F Crouching
O Crawling
F Reaching
F Standing
O Sitting
F Walking
O Feeling
N/A Fingering
F Grasping
F Repetitive Motion
O Talking
F Hearing
O Pushing - Up to 25 lbs.
O Pulling - Up to 25 lbs.
O Lifting - Up to 25 lbs.
N/A Pushing - 26-50 lbs
N/A Pulling - 26-50 lbs.
N/A Lifting - 26-50 lbs.
N/A Pushing - Over 50 lbs.
N/A Pulling - Over 50 lbs.
N/A Lifting - Over 50 lbs.
Environmental Conditions
"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
O Inside conditions Protection from weather but not necessarily from temperature change.
C Outside environmental conditions No effective protection from weather.
O Extreme cold Temperatures below 32 degrees for periods of more than one hour.
O Extreme heat Temperatures above 100 degrees for periods of more than one hour.
O Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
F Vibration Exposure to oscillating movements of the extremities of whole body.
F Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
N/A Atmospheric conditions One or more of the following conditions that affect the respiratory system or the skin Fumes, odors, dust, mists, gases or poor ventilation.
F Oils There is air and/or skin exposure to oils and other cutting fluids.
N/A Air particulates / contaminants the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
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