What are the responsibilities and job description for the Sales Supervisor, Soho Flagship position at Rimowa?
The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance.
STRENGTHS FOR SUCCESS
- Selling skills with ability to meet monthly personal sales goals
- Strong clienteling/customer development skills
- Customer focus: Dedicated to meeting customer expectations and requirements within Company policy parameters
- Ability to establish and maintain effective relationships with customers via clienteling
- Ability to learn and effectively convey product information
ESSENTIAL JOB FUNCTIONS
Sales Generation:
- Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills
- Maintains client book. Regularly follows up with clients and meets monthly clienteling sales goals
- Assists Boutique Manager with execution of store marketing initiatives
- Assists In training efforts and KPI management for sales team
Customer Service:
- Provides superior customer service
- Assisting and leading sales staff in partnership with store management
- Processes customer repairs when requested
Operations:
- Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.
- Ensures facility maintenance, presentation and organization
- Exhibits proficiency in computer programs used by the Company
PROFILE:
High School diploma or equivalent
Detail oriented, task focused
Professional, strong communication skills both verbal and written
Excellent problem-solving skills, positive attitude, team player
Ability to work varied hours/days, including nights, weekends and holidays
Must be able to lift large boxes up to 25lbs repeatedly