What are the responsibilities and job description for the Full Time Receptionist position at Riley Hays Roofing & Construction LLC?
Job Overview
We are seeking a dynamic and organized Full Time Receptionist to be the welcoming face of our office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and team members. Your proactive approach and excellent organizational skills will ensure smooth daily operations, supporting office management and administrative functions. This position offers an exciting opportunity for a motivated individual to contribute to a professional environment where efficiency and friendliness are paramount.
This position performs clerical, receptionist, and general office duties to support the routine daily business operations at RHR&C. Since this position is often the first contact customers have with RHR&C, effective and professional communication skills are essential.
Duties/Responsibilities
- Serves as receptionist for the office
- Answers phone calls and electronic inquiries providing information to customers, suppliers, and professional collaborators.
- Schedules field support and repair appointments with customers.
- Adds timely communication to assist field support and repair personnel to customer database (AccuLYNX).
- Assists in updating and posting company social media content
- Maintains office supplies and coordinates maintenance of office equipment.
- Retrieves information as requested from records, email, professional correspondence and other related documents; prepares written summaries of data when needed.
- Tidies up the reception area, meeting rooms, and common spaces.
- Other duties as assigned
Required Skills & Abilities
- Detail-oriented and professional.
- Demonstrated exceptional communication skills.
- Proficient word processing and spreadsheet skills, e.g., Google Workspace
- Basic understanding of office equipment and technology
- Basic understanding of clerical procedures and systems such as recordkeeping and filing.
- Ability to work independently and reliably.
- Flexible and adaptable in various situations and when interacting with many different personalities.
- Ability to organize and prioritize tasks to completion
Education & Experience
- High school diploma or GED required
- 1-3 years administrative experience preferred
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
- Ability to communicate via phone and by electronic means
- Ability to lift up to 20 pounds
Benefits
- 401(k)
- PTO
- Health insurance
- Vision insurance
- Dental insurance
Pay: $13.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $13 - $17