What are the responsibilities and job description for the Mainframe Production Support position at RIIM?
- five years on work experience in Mainframes COBOL, JCL, IMS DB/DC, DB2, BMC utilities, REXX, MarkIV, TWS, CA7, FILE MANAGER, TSO, Endevor, release management tools, Dump Reading, Transmission protocols (NDM, FTP), APIs, MQ, ticketing systems, IBM utilities, Microsoft Office Products, Web technologies a plus, Excellent communication skills, Root Cause Analysis experience.
- Experience with SQL Database query language, Splunk and other monitoring tool exposure.
- Experience in application support processes including incident management, release management, risk governance, etc.
- Knowledge and experience in problem and conflict management.
- Dedicated in process improvements and tool improvements to make the entire project execution more efficient and simplified.
- Ability to work and manage stakeholders across business and technology groups who are based in various locations as required.
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