Diesel Technician IV - (2nd Shift)

Company Introduction:  

 Our family-owned and operated business is driven by our 4 Es of Doing Business – Effective, Efficient, Equity and Expansion.  We look for exceptional candidates who embrace our values to join our team. If you possess a strong work ethic and an appetite to increase your experience, skill set and knowledge as a Diesel Technician with an established organization, you could be the right fit for Rihm Family Companies. Please apply today. 

BENEFITS WE OFFER: 

• VERY COMPETITIVE PAY! 
• Generous Personal Time Off Plan (PTO) Holidays 
• Relocation may be available
• Medical, Dental, Prescription & Vision Coverage 
• Health Savings Account (HSA) with Employer Contribution 
• Flexible Spending Account (FSA) 
• 401(k) Savings Plan Employer Match 
• Employer Paid Basic Term Life and AD&D Coverage 
• Employer Paid Long Term Disability Insurance 
• Short Term Disability Available with Employer Contribution 
• Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity) 
• Company Paid Training 
• Employee Assistance Program 
• Company Discounts (ex. Verizon Employee Discount)  
• Red Wing Shoe Safety Footwear Program 
• Annual Tool Reimbursement Program 

Position Summary:

We are seeking experienced Journeyman Technicians to join our team. This is a union position that offers competitive benefits and a supportive work environment.  To perform both engine and chassis repairs on primarily Kenworth trucks, but also Peterbilt, International, Freightliner, vocational vehicles, and other makes. The scope of the job includes diagnosis, troubleshooting, and writing detailed stories for documentation purposes in addition to the physical work done on the truck.

Essential Position Functions/Responsibilities

• Perform routine and complex vehicle repairs with precision and efficiency.
• Diagnose issues and develop effective repair plans.
• Collaborate with other team members to ensure high-quality service.
• Maintain a clean and organized workspace.

• Provides technical services to vehicles and equipment.
• Reads job order and observes and listens to vehicles in operation to resolve malfunctions and plan work procedures.
• Follows checklists to ensure all critical parts are examined.
• Coordinates with warranty administrators to ensure maximum profit recapture, including answering questions after repair and tagging warranty parts for return.
• Adheres to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation.
• Maintains designated workspace in an organized and clean manner.
• Completes all work according to the applicable safety requirements and published procedures.
• Properly completes all work assigned by service manager/advisor and test drives vehicles to verify that issues are fixed.
• Participates in technical training assigned by management.
• Ensures customer vehicles are returned at the same level of cleanliness prior to being serviced.
• Makes every effort to achieve production objectives set by management.
• Examines protective guards, loose bolts, and specified safety devices on trucks and adjusts as needed.
• Develops and maintains friendly and courteous relationships with customers, visitors, and coworkers.

Education & Essential Qualifications:

• This is a JOURNEYMAN position and requires at least SIX years of Heavy-Duty truck diagnostic and repair experience.
• Journeyman status with relevant certification.
• Previous dealership experience preferred but not required.
• Strong diagnostic and problem-solving skills.
• Commitment to safety and customer satisfaction.

• High School Diploma or GED
• Possess own tools

Skills:

• Strong written and verbal communication skills
• Customer service skills to ensure friendly and professional interactions with customers

Key Attributes/Characteristics:

• Honest, dependable, organized & resourceful
• Must be self-motivated and professional
• Dedication to teamwork and collaboration
• Must have the desire to provide strong customer service
• Independent thinking

Preferred Qualifications:

• ASE certification
• CDL certification

Salary : $35 - $50