What are the responsibilities and job description for the Sr Director Sales Engineering position at Rightworks?
Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day.
We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect.
Job Overview
The Senior Director, Solutions Consulting leads the Solutions Consulting organization at Rightworks, driving technical excellence and strategic impact across all segments. They also serve as the technical liaison for strategic accounts and is responsible for capturing voice of the customer feedback and translating business requirements into actionable technical requirements that inform product, services, onboarding, and support.
Responsibilities
Lead and Develop the Solutions Consulting Team
Benefits
To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect.
Job Overview
The Senior Director, Solutions Consulting leads the Solutions Consulting organization at Rightworks, driving technical excellence and strategic impact across all segments. They also serve as the technical liaison for strategic accounts and is responsible for capturing voice of the customer feedback and translating business requirements into actionable technical requirements that inform product, services, onboarding, and support.
Responsibilities
Lead and Develop the Solutions Consulting Team
- Manage, mentor, and grow a high-performing team of Solutions Consultants and Managers.
- Oversee hiring, onboarding, career development, and succession planning.
- Foster a culture of innovation, teamwork, and mutual respect.
- Serve as the executive technical sponsor for strategic accounts and top pursuits.
- Guide discovery, solution architecture, product demonstrations, and technical presentations for customers and prospects.
- Act as a trusted advisor, building strong relationships and driving technical win strategies.
- Set and execute the strategic direction for the Solutions Consulting department, aligning with company goals and go-to-market priorities.
- Develop and implement operating mechanisms, best practices, and process improvements.
- Build and maintain a robust voice of the customer program.
- Capture customer feedback and business requirements, translating them into technical specifications for Product, Services, and Support.
- Ensure closed-loop communication and measurable impact on product and service roadmaps.
- Partner with Sales, Product, Marketing, Services, and Support to deliver seamless customer experiences and drive adoption of Rightworks solutions.
- Contribute to the evolution of team knowledge sharing and enablement.
- 10 years in Solutions Consulting or presales for SaaS/Cloud/Hosting solutions, including 5 years managing teams.
- Outstanding communication and presentation skills, with the ability to engage executive audiences virtually and in person.
- Deep technical expertise in cloud architecture, security, integrations, and business process optimization.
- Proven success in planning and implementing sales strategy, with strong organizational and multitasking abilities.
- Experience collaborating across Sales, Product, Marketing, Services, and Support.
- Demonstrated understanding of accounting and tax firm operations and enabling cloud adoption is a plus.
- This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.
- Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.
- Relocation will not be offered for this position.
Benefits
To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Salary : $275,000