Senior Account Manager

About RightNow Media

RightNow Media's mission is to work with the global church to inspire people to love others before self and Christ above all. We serve the global church by providing streaming video resources that inspire and equip people to disciple and love others at home, at work, at school, and in their communities. We value family, hard work, teams, and the power of stories. And we love the church.

We are proud to say that we have been a Certified Best Christian Workplace by the Best Christian Workplaces Institute for the past 6 years.

Summary of Position: A Senior Account Manager is a sales professional responsible for prospecting, qualifying, and activating new accounts while passionately representing the mission of RightNow Media. They build and manage a strong pipeline, lead strategic demos, and guide organizations through the decision-making process. Once an account is acquired, they clearly communicate our onboarding approach to ensure a successful launch and smooth transition to the Account Consultant. This role balances new account acquisition with establishing the foundation for long-term customer success.

Essential Duties and Responsibilities:

• Report directly to Director of Account Management.
• Conduct online demos of the RightNow Media @Work platform that clearly communicate the mission of RightNow Media and drive new account activations.
• Own and build a high-quality sales pipeline through proactive prospecting to generate new leads, conducting outreach, and fully self-coordinating demos within the CRM system.
• Manage and maintain multiple ongoing conversations with different accounts. This includes following up with existing accounts and potential accounts. Keeping detailed notes, managing a personal calendar of events, and helping accounts to launch in a timely fashion. Be able to quickly connect with business owners to understand their needs and how RightNow Media at Work can help them equip families, resource groups, and develop leaders.
• Pass off accounts to the Customer Success Team seamlessly and consistently.
• Contribute a positive attitude and strong work ethic to the team culture.
• Meeting or exceeding sales goals on a consistent basis set by Director of Business Accounts.

Skills and Educational Requirements:

• A bachelor’s degree is preferred, though not required. Equivalent, relevant professional experience is acceptable.
• 2–5 years of experience serving in church ministry or working with faith-based organizations.
• Excellent writing and analytical skills
• Ability to adapt to a changing environment and handle multiple priorities
• Territory Management
• Closing Skills
• Prospecting Skills
• Presentation Skills
• Client Relationship

Schedule

Full-time, Monday through Friday

Benefits

• Competitive salary
• Retirement plan plus employer matching
• Medical, life, and disability insurance plans 
• Paid time off
• Paid holidays (including the week between Christmas & New Year)
• Conference and mission trip scholarships
• Family bonding leave