What are the responsibilities and job description for the National Accounts Manager position at Right Traffic, LLC?
National Accounts Manager
The primary responsibility for this role is to capture new clients for Right Traffic, LLC. in a professional, organized, and efficient manner. The National Accounts Manager’s overall mission is to leverage new and existing relationships with national utilities and contractors to attain more work across the country, and world, by presenting a necessary service. This position reports directly to the Director of National Accounts.
Duties and Responsibilities
A National Accounts Manager must complete several tasks to close sales, meet quotas and create revenue for their employer. You will be expected to generate leads, build, and maintain business, in all assigned existing and possibly new territories for Right Traffic. Travel for this position will be between 10-25%. Travel includes day trips and overnight stays to fulfill the needs of our clients.
The National Accounts Manager should be adept in the following areas:
- Demonstrate adept knowledge of specific service offerings
- Building strong customer relations with existing clients
- Monitoring sales and market trends within specific industries
- Understanding pricing strategies
- Solid understanding of each segment of the utility industry up to the regional demands
- Facilitate growth and generate business by means of proper contract management, Guardian SmartFlagger (GSF) implementation, market saturation, and nurturing opportunities from internal and external sources.
- Generate business
- Possess clear understanding of the Traffic Control services provided by Right Traffic with the ability to explain these products and services through presentations, brochures, videos, and other materials
- Oversee facilitation of contracts to new and existing clients
- Build business leads through referrals, business directories, and cold calling, creating sales leads in order to pursue new clients and arrange meetings
- Follow-up on leads potentially generated by other employees or departments within the companies
- Regularly log and update all actions within company’s CRM platform
Requirements
- 3-5 years' experience in the traffic control and utility industry
- 3-5 years’ experience in cold calling, sales, customer service, and client relationship management
- 10-25% domestic travel throughout the Eastern United States
- Strong interpersonal and communication skills, both written and verbal
- Detail- and goal-oriented individuals
- Excellent customer service skills
- Ability to work independently
- Ability to handle multiple consistent projects
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Were you referred by a current employee? If so, what is their name?
- Would you consider yourself to have excellent interpersonal and verbal/written communication skills?
Education:
- High school or equivalent (Preferred)
Experience:
- Traffic control industry or utility industry : 3 years (Required)
- Customer service: 3 years (Required)
- Customer relationship management: 3 years (Required)
- CRM software: 2 years (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 25% (Required)
Work Location: On the road