What are the responsibilities and job description for the Non-Profit Operations Manager position at Right Moves For Youth?
Job Description
Operations Manager
FLSA: Exempt
Status: Full-Time
Reports to: Executive Director
Right Moves For Youth
The mission of Right Moves For Youth (RMFY) is to help students in grades 6-12 maximize their educational opportunities, build strong connections, and prepare for future success. RMFY offers school-based student support and youth development programs in collaboration with Charlotte-Mecklenburg Schools, the Charlotte-Mecklenburg Police Department, the Mecklenburg County Sheriff’s Office, and other community partners. The goal is to help students understand the importance of graduating and the positive impact of having a high school diploma on their lives. Staff and volunteers work with students to learn and practice new skills, give and receive peer support, develop positive relationships with adult mentors, find new meaning in succeeding in school, and cultivate a sense of personal leadership and civic duty. At Right Moves For Youth, we believe that purpose and passion go hand-in-hand. Our team thrives in a vibrant, collaborative environment where creativity is encouraged, professional growth is supported, and every voice matters. Whether we’re brainstorming new ways to connect with students or celebrating milestones together, we keep things fun, fresh, and mission-driven. Here, you’re not just part of a team—you’re part of a movement that empowers youth and strengthens our community, one meaningful connection at a time.
Position Summary
The Operations Manager is a senior member of the RMFY team, responsible for overseeing and optimizing daily business operations to ensure organizational effectiveness and efficiency. The Operations Manager will proactively identify and implement process improvements, manage complex projects, and serve as a key advisor to the Executive Director on operational matters. Oversee all financial transactions and reporting, ensure timely and accurate data processing, support audits, and maintain compliance. This position requires strong decision-making skills, the ability to lead and mentor staff, and a commitment to advancing RMFY’s mission.
Essential Functions
Financial Oversight and Reporting: Manage and oversee all financial transactions including payments, records, and reconciliations. Ensure timely and accurate processing of financial data, evaluate financial performance metrics, and prepare regular reports for internal and external stakeholders. Assist with the preparation and coordination of the annual audit, ensuring compliance with all relevant financial policies, procedures, and regulatory requirements.
Lead Daily Operations: Oversee all aspects of office and administrative operations, ensuring tasks are completed efficiently and in alignment with organizational goals.
Process Improvement: Evaluate, design, and implement operational procedures to enhance efficiency and effectiveness; recommend and execute changes with minimal oversight.
Resource Management: Oversee inventory, procurement, and vendor relationships to ensure cost-effective and timely supply of office resources.
Stakeholder Relations: Foster positive relationships with internal and external stakeholders; serve as a primary point of contact for operational matters.
Reporting & Analysis: Prepare, analyze, and present operational reports, dashboards, and presentations for the Executive Director and Board.
Onboarding & HR Support: Lead onboarding processes for new hires and support HR-related administrative functions.
Board & Fund Development Support: Assist with Board communications, reports, and presentations; provide administrative support for fund development as directed.
Compliance & Recordkeeping: Ensure organizational compliance with policies and procedures; maintain accurate records and documentation.
Other Duties: Take on additional responsibilities as assigned by the Executive Director, demonstrating flexibility and initiative.
Qualifications
Education
Bachelor’s Degree in business, operations management, finance, accounting, or other relevant fields.
Advanced degree or relevant certifications (preferred).
Experience
Minimum of two years in an administrative, operations, or management role, preferably within a nonprofit or educational environment.
Proven ability to implement process improvements and drive organizational change.
Skills & Competencies
Strong leadership, coaching, and team-building abilities.
Excellent verbal and written communication skills.
Advanced proficiency with technology and management reporting tools.
Exceptional organizational skills with the ability to self-manage, prioritize tasks, and meet deadlines.
High level of integrity, dependability, and commitment to RMFY’s mission.
Strong analytical and problem-solving skills.
Experience With Budgeting, Financial Recordkeeping, And Vendor Management (preferred).
Physical Demands & Work Environment
Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer.
Ability to reach, stoop, kneel, and exert up to 25 lbs.
May involve standing or walking for extended periods, climbing stairs, and walking on uneven terrain.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Employment Statement
This job description is not intended to create a contract of employment or guarantee employment for any specific duration. Employment with Right Moves For Youth is at-will and may be terminated by either party at any time and for any reason. RMFY reserves the right to modify, suspend, change, or terminate any information in this document at any time, with or without prior notice.
Company Description
Right Moves For Youth (RMFY) is a Charlotte-based nonprofit organization that provides group mentoring and youth development programs to help students succeed academically, socially, and emotionally. With over 36 years of service, RMFY partners with schools, families, law enforcement, and community leaders to guide students toward graduation and post-secondary success. Our team is passionate, mission-driven, and committed to equity, relationship-building, and creating real impact. At RMFY, you won’t just have a job—you’ll help change lives.
Right Moves For Youth (RMFY) is a Charlotte-based nonprofit organization that provides group mentoring and youth development programs to help students succeed academically, socially, and emotionally. With over 36 years of service, RMFY partners with schools, families, law enforcement, and community leaders to guide students toward graduation and post-secondary success. Our team is passionate, mission-driven, and committed to equity, relationship-building, and creating real impact. At RMFY, you won’t just have a job—you’ll help change lives.
Operations Manager
FLSA: Exempt
Status: Full-Time
Reports to: Executive Director
Right Moves For Youth
The mission of Right Moves For Youth (RMFY) is to help students in grades 6-12 maximize their educational opportunities, build strong connections, and prepare for future success. RMFY offers school-based student support and youth development programs in collaboration with Charlotte-Mecklenburg Schools, the Charlotte-Mecklenburg Police Department, the Mecklenburg County Sheriff’s Office, and other community partners. The goal is to help students understand the importance of graduating and the positive impact of having a high school diploma on their lives. Staff and volunteers work with students to learn and practice new skills, give and receive peer support, develop positive relationships with adult mentors, find new meaning in succeeding in school, and cultivate a sense of personal leadership and civic duty. At Right Moves For Youth, we believe that purpose and passion go hand-in-hand. Our team thrives in a vibrant, collaborative environment where creativity is encouraged, professional growth is supported, and every voice matters. Whether we’re brainstorming new ways to connect with students or celebrating milestones together, we keep things fun, fresh, and mission-driven. Here, you’re not just part of a team—you’re part of a movement that empowers youth and strengthens our community, one meaningful connection at a time.
Position Summary
The Operations Manager is a senior member of the RMFY team, responsible for overseeing and optimizing daily business operations to ensure organizational effectiveness and efficiency. The Operations Manager will proactively identify and implement process improvements, manage complex projects, and serve as a key advisor to the Executive Director on operational matters. Oversee all financial transactions and reporting, ensure timely and accurate data processing, support audits, and maintain compliance. This position requires strong decision-making skills, the ability to lead and mentor staff, and a commitment to advancing RMFY’s mission.
Essential Functions
Financial Oversight and Reporting: Manage and oversee all financial transactions including payments, records, and reconciliations. Ensure timely and accurate processing of financial data, evaluate financial performance metrics, and prepare regular reports for internal and external stakeholders. Assist with the preparation and coordination of the annual audit, ensuring compliance with all relevant financial policies, procedures, and regulatory requirements.
Lead Daily Operations: Oversee all aspects of office and administrative operations, ensuring tasks are completed efficiently and in alignment with organizational goals.
Process Improvement: Evaluate, design, and implement operational procedures to enhance efficiency and effectiveness; recommend and execute changes with minimal oversight.
Resource Management: Oversee inventory, procurement, and vendor relationships to ensure cost-effective and timely supply of office resources.
Stakeholder Relations: Foster positive relationships with internal and external stakeholders; serve as a primary point of contact for operational matters.
Reporting & Analysis: Prepare, analyze, and present operational reports, dashboards, and presentations for the Executive Director and Board.
Onboarding & HR Support: Lead onboarding processes for new hires and support HR-related administrative functions.
Board & Fund Development Support: Assist with Board communications, reports, and presentations; provide administrative support for fund development as directed.
Compliance & Recordkeeping: Ensure organizational compliance with policies and procedures; maintain accurate records and documentation.
Other Duties: Take on additional responsibilities as assigned by the Executive Director, demonstrating flexibility and initiative.
Qualifications
Education
Bachelor’s Degree in business, operations management, finance, accounting, or other relevant fields.
Advanced degree or relevant certifications (preferred).
Experience
Minimum of two years in an administrative, operations, or management role, preferably within a nonprofit or educational environment.
Proven ability to implement process improvements and drive organizational change.
Skills & Competencies
Strong leadership, coaching, and team-building abilities.
Excellent verbal and written communication skills.
Advanced proficiency with technology and management reporting tools.
Exceptional organizational skills with the ability to self-manage, prioritize tasks, and meet deadlines.
High level of integrity, dependability, and commitment to RMFY’s mission.
Strong analytical and problem-solving skills.
Experience With Budgeting, Financial Recordkeeping, And Vendor Management (preferred).
Physical Demands & Work Environment
Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer.
Ability to reach, stoop, kneel, and exert up to 25 lbs.
May involve standing or walking for extended periods, climbing stairs, and walking on uneven terrain.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Employment Statement
This job description is not intended to create a contract of employment or guarantee employment for any specific duration. Employment with Right Moves For Youth is at-will and may be terminated by either party at any time and for any reason. RMFY reserves the right to modify, suspend, change, or terminate any information in this document at any time, with or without prior notice.
Company Description
Right Moves For Youth (RMFY) is a Charlotte-based nonprofit organization that provides group mentoring and youth development programs to help students succeed academically, socially, and emotionally. With over 36 years of service, RMFY partners with schools, families, law enforcement, and community leaders to guide students toward graduation and post-secondary success. Our team is passionate, mission-driven, and committed to equity, relationship-building, and creating real impact. At RMFY, you won’t just have a job—you’ll help change lives.
Right Moves For Youth (RMFY) is a Charlotte-based nonprofit organization that provides group mentoring and youth development programs to help students succeed academically, socially, and emotionally. With over 36 years of service, RMFY partners with schools, families, law enforcement, and community leaders to guide students toward graduation and post-secondary success. Our team is passionate, mission-driven, and committed to equity, relationship-building, and creating real impact. At RMFY, you won’t just have a job—you’ll help change lives.