What are the responsibilities and job description for the Mortgage Phone Sales Representative position at Right Mortgage?
THIS IS AN IN-OFFICE POSITION BASED IN TROY, MI. REMOTE WORK IS NOT AVAILABLE FOR THIS ROLE.
About Right Mortgage
Right Mortgage is a fast-growing mortgage company based in Troy, MI, focused on helping clients nationwide achieve their homeownership and refinancing goals. Our culture is built around performance, integrity, and growth. We’re looking for driven individuals who thrive in a competitive sales environment and are motivated to maximize their earnings.
Job Overview
We are seeking a highly motivated Sales Representative to join our team as a Mortgage Phone Sales Representative. This role is ideal for someone with a strong background in sales, cold calling, or lead generation who is comfortable working the phones and converting opportunities into qualified appointments.
You’ll be the first point of contact for prospective clients — engaging leads, building rapport quickly, and setting appointments for our licensed loan officers. If you’re competitive, goal-oriented, and confident on the phone, this is a great opportunity to break into or grow within the mortgage industry.
Key Responsibilities
Make high-volume outbound calls to warm and cold leads using a dialer system
Build rapport quickly and confidently engage prospects in conversation
Qualify potential clients and identify interest in mortgage products
Schedule appointments for loan officers with qualified leads
Consistently meet or exceed daily and weekly call and performance targets
Accurately track activity and client information in CRM systems
Handle objections professionally and maintain a positive attitude
Provide feedback on lead quality and campaign performance
Requirements
Proven sales experience (inside sales, telemarketing, retail sales, or similar)
Strong communication, persuasion, and closing skills
Comfortable making a high volume of outbound calls daily
Competitive mindset with a drive to hit and exceed targets
Ability to handle rejection and stay motivated
Basic computer skills and familiarity with CRM systems
Preferred Qualifications
Mortgage or financial services experience (not required)
Experience with dialer systems (Mojo, PhoneBurner, Five9, etc.)
Bilingual (English/Spanish or other languages) is a plus
Compensation & Benefits
Competitive hourly base uncapped commission/bonuses
Top performers earn $120K annually
Flexible scheduling options
Ongoing sales training, coaching, and career development
Performance-based contests and cash incentives
High-energy, team-oriented office environment where success is recognized and rewarded
Salary : $40,000 - $120,000