What are the responsibilities and job description for the Community Liaison and Outreach Specialist position at Right at Home Southwest Houston?
Sales Representative and Community Liaison – In-Person Outreach
Full-Time | Base Salary Performance Commission | Rosenberg, Richmond, Fulshear, Sealy, Eagle Lake, Needville, Pledger, Wharton and surrounding areas
Thrive Where Relationships Matter
At Right At Home we believe great care begins long before the first visit - it starts with the connections you build in the community. Join a leadership team that empowers you to turn handshakes into life-changing home-care services.
THIS IS NOT A DESK JOB. If you are energized by being out in the community, building real relationships, and turning trust into referrals, this role was built for you.
Right At Home is seeking a Sales Representative and Community Liaison / In-Person Outreach professional to grow referral partnerships across Rosenberg, Richmond, and surrounding Fort Bend County communities. You will spend your days meeting face-to-face with hospitals, rehab centers, assisted living communities, social workers, and care managers — not sitting behind a desk.
What You’ll Be Doing
- Conduct daily, in-person outreach to referral partners in our territory
- Build and maintain strong relationships with: hospitals and discharge planner, skilled nursing and rehab facilities, assisted living and senior living communities, social workers, case managers, and care professionals
- Represent Right at Home at local networking and community events
- Track outreach activity, follow-ups, and referral outcomes weekly
- Collaborate closely with the office team to ensure smooth client onboarding
- Actively work toward clear referral and conversion goals
Performance Expectations
- 35–45 in-person referral touches per week
- 3–5 new referral relationships initiated weekly
- Consistent follow-up with existing partners
- Weekly reporting on outreach activity and results
- Steady progress toward converted client goals over 30 / 60 / 90 days
This role is results-driven and requires consistency, follow-through, and accountability.
This Role Is NOT for You If You
- Prefer remote or desk-based work
- Are uncomfortable walking into facilities and introducing yourself
- Need a slow-paced or highly protected environment
- Avoid follow-ups, tracking activity, or being measured on outcomes
- Are looking for a marketing, social media, or administrative role
This Role IS for You If You
- Thrive in a fast-paced, relationship-driven environment
- Enjoy being out in the field and meeting new people daily
- Are confident, professional, and persistent
- Have experience in home care, home health, hospice, senior living or healthcare sales
- Want to grow into a senior business development or leadership role as the territory expands
Territory Focus
This role covers Rosenberg, Richmond, Fulshear, Sealy, Eagle Lake, Needville, Pledger, Wharton and surrounding areas. Familiarity with local hospitals, rehab facilities, assisted living communities, or senior care networks in this area is a strong plus.
Compensation & Benefits
- Competitive salary with quarterly commission
- Paid time off
- Mileage reimbursement
- Advancement opportunities within a growing, locally owned agency
Requirements
- Prior experience in healthcare outreach, sales, or relationship-based roles
- Valid driver’s license, reliable vehicle, and active auto insurance
- Strong communication, organization, and follow-up skills
- Comfortable working occasional early mornings or community events as needed
- Ability to commute
Why Right at Home Southwest Houston
We are a locally owned agency committed to building meaningful partnerships and delivering high-quality care to seniors and families in our community. This role offers real ownership of the territory, clear expectations, and the opportunity to make a measurable impact.
Only short-listed candidates will be contacted.