What are the responsibilities and job description for the Client Care Coordinator position at Right at Home of Central New Jersey?
Position Title: Client Care Coordinator
Location: Right at Home of Central New Jersey
About Us
Right at Home of Central New Jersey provides in-home care and assistance to seniors and adults with disabilities, helping them live safely and comfortably wherever they call home. We pride ourselves on delivering exceptional care, building strong community relationships, and fostering a supportive, collaborative team environment.
Position Summary
The Client Care Coordinator plays a vital role in client acquisition and retention.
Key Responsibilities
Location: Right at Home of Central New Jersey
About Us
Right at Home of Central New Jersey provides in-home care and assistance to seniors and adults with disabilities, helping them live safely and comfortably wherever they call home. We pride ourselves on delivering exceptional care, building strong community relationships, and fostering a supportive, collaborative team environment.
Position Summary
The Client Care Coordinator plays a vital role in client acquisition and retention.
Key Responsibilities
- Serve as the first point of contact for potential clients and families, conducting sign-ups and onboarding.
- Enter inquiries, send out agreements, and update tasks for the office team.
- Provide occasional field support, such as delivering supplies (e.g., gloves) to caregivers or clients.
- Collaborate with the office team to ensure smooth coordination of client services.
- Strong interpersonal and communication skills — comfortable speaking with clients, families, and referral partners.
- Excellent organizational skills and attention to detail.
- Ability to work independently and manage a flexible schedule between office and field activities.
- Previous experience in healthcare, home care, senior living, or marketing preferred.
- Proficient in basic computer applications and data entry.
- Valid driver’s license and reliable transportation.
- Opportunity to make a meaningful impact in the lives of seniors and their families.
- Collaborative and supportive work environment.
- Variety in daily tasks — a mix of office work and community interaction.
- Competitive pay and benefits package.
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