Night Audit

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

We are looking for... experienced and passionate Night Auditor for Riggs Washington DC. Our preferred candidate would have luxury or independent hospitality experience in the Washington DC market.

You are someone that thrives in a non-stop environment, has an open mind, a great sense of humor, and loves finding solutions, working with a team and proactively creating positive outcomes.

The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.

Core Essential Functions

* Welcome guests in a warm, personable, sincere, and friendly manner.
* Assist guests with overnight requests and balance accounts from the day shift.
* Collaborate and communicate with all departments to ensure seamless guest satisfaction.
* Check-in late arrivals and check-out early departures.
* Perform wake-up calls and/or wake-up call set-up.
* Comply with all company policies and procedures
* Perform all other duties requested by Front Office Manager

This position requires the following knowledge, skills and abilities

* Hotel Experience is not required - Fun and welcoming personality is a MUST
* A minimum of one year of hospitality experience is preferred but not required
* Ability to work in a fast-paced environment
* Ability to work overnight shift
* Possess the ability to work well in team environment
* Excellent communication skills; both verbal and written is a MUST
* Possess poise, elegance and calm demeanor in all situation
* Exceptional Organizational skills

Hourly Wage: $22-$24

Benefits

• Medical, Dental & Vision Insurance (for full-time employees)
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• 10 Days Vacation - Plus every year an extra day
• Company Paid Life Insurance 1.5X annual salary
• Employee Assistance Program
• Referral Incentive
• 401K with 5% Match
• Training and Development Programs
• Additional perks via United Healthcare
• Complimentary Employee Meals
• Employee Recognition programs

Equal Employment Opportunity

Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.