What are the responsibilities and job description for the Insurance Agent position at Riggs Insurance Group?
Job Summary
Join our dynamic team as an Insurance Agent, where your enthusiasm and sales expertise will drive customer success and business growth. In this energetic role, you will actively engage with clients to understand their insurance needs, offer tailored solutions, and build lasting relationships. Your proactive approach will help clients navigate various insurance options, ensuring they receive the coverage that best fits their lifestyle and financial goals. This position offers a vibrant environment for motivated individuals eager to make a positive impact through exceptional customer service and strategic sales efforts.
Duties
- Conduct outside sales activities by reaching out to prospective clients through telemarketing, community events, and networking to generate new insurance leads.
- Engage in retail sales by presenting insurance products clearly and persuasively to meet client needs.
- Negotiate policy terms and premiums with clients, ensuring mutual satisfaction while maintaining company standards.
- Manage sales administration tasks, including processing applications, updating client records, and maintaining accurate documentation of all transactions.
- Analyze client information and market trends to recommend suitable insurance solutions that align with their financial objectives.
- Communicate complex insurance concepts in a clear and professional manner, utilizing strong communication skills to educate clients about coverage options.
- Collaborate with marketing teams to develop strategies that attract new customers and retain existing ones through targeted campaigns.
- Provide excellent customer service by addressing inquiries promptly, resolving issues efficiently, and following up to ensure client satisfaction.
- Assist with benefits administration for clients by explaining policy benefits, coverage details, and optional add-ons such as riders or endorsements.
- Maintain compliance with industry regulations such as HIPAA (Health Insurance Portability and Accountability Act) when handling sensitive client information.
- Utilize analysis skills to evaluate client needs continuously and adapt sales approaches accordingly.
- Support bilingual or multilingual clients effectively by offering services in their preferred language when applicable.
Qualifications
- Proven experience in outside sales, retail sales, or telemarketing within the insurance or financial services industry is highly desirable.
- Strong negotiation skills with the ability to close deals confidently while ensuring customer satisfaction.
- Excellent communication skills—both verbal and written—to clearly convey complex insurance concepts.
- Demonstrated analysis skills for assessing client needs and market opportunities effectively.
- Experience with sales administration tasks such as documentation management and CRM (Customer Relationship Management) systems is preferred.
- Knowledge of marketing strategies that enhance outreach efforts and client engagement.
- Ability to work independently in a fast-paced environment while maintaining attention to detail.
- Multilingual or bilingual capabilities are a plus for serving diverse communities effectively.
- Familiarity with HIPAA regulations related to health insurance is advantageous but not mandatory; training will be provided if needed. Join us as an Insurance Agent and become a vital part of a team dedicated to empowering clients through personalized insurance solutions!
Job Types: Full-time, Permanent
Projected Total Compensation: $36,000.00 - $90,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
- Parental leave
- Work from home
Work Location: Hybrid remote in Knoxville, TN 37918
Salary : $36,000 - $90,000