What are the responsibilities and job description for the Ward Clerk position at Riggs Community Health Center?
Riggs Community Health Center is a top-rated non-profit Federally Qualified Health Center (FQHC). We are seeking service and community minded individuals to join our highly skilled care teams who provide much needed out-patient medical care to an under-served community. At Riggs you will collaborate daily with various health care professionals in a friendly, professional, and patient-centered team setting. Riggs Community Health Center...Improving Health, Improving Lives.
Riggs team members enjoy predictable 40 hour work weeks with no nights, or overtime. Riggs focuses on work/life balance with a schedule you can plan your family life around! All full-time employees have access to affordable Medical, Dental, Vision, $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more! We are happy to schedule time for you to meet the team before making a commitment. Come learn what we are all about for yourself!
Essential Duties
Riggs team members enjoy predictable 40 hour work weeks with no nights, or overtime. Riggs focuses on work/life balance with a schedule you can plan your family life around! All full-time employees have access to affordable Medical, Dental, Vision, $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more! We are happy to schedule time for you to meet the team before making a commitment. Come learn what we are all about for yourself!
Essential Duties
- Responsible for relevant calls and messages from the Professional Phone Line.
- Tracks missing labs and reports needed by Triage Nurse.
- Obtains prior authorizations and documents appropriately.
- Communicates with other doctor offices, specialty clinics, and hospitals as appropriate.
- Schedules appointments for patient's procedures and services outside of the Riggs CHC.
- Performs various clerical and administrative roles which include, but are not limited to:
- Retrieving reports from various hospitals and emergency rooms.
- Answering pages for nursing staff and relaying messages.
- Rescheduling patients during providers absences.
