What are the responsibilities and job description for the Field Service Engineer - SEMI position at Rigaku Americas Corp.?
Job Details
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Description
Rigaku Americas Corporation has a position open for a Field Service Engineer to support our customers in the Semiconductor Metrology Industry. This position will involve the installation; maintenance and repair of Analytical X-ray Equipment, XXR measurement tools, Thin Film measurement tools, Wafer Analyzers, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment and other relate devices. This position requires a large amount of travel Monday thru Friday with the possibility of some weekend and holiday work.
Qualifications
Responsibilities:
- Based in Phoenix, Arizona area but travel to customer locations within the USA to service and maintain customer Analytical X-ray Equipment and associated devices, or for Specialized Training may also occur.
- Troubleshoot and repair Electronic and Mechanical problems of Analytical X-ray Equipment.
- Install and modify system software as needed for equipment applications
- Customer phone assistance for preliminary troubleshooting and diagnostics
- Perform Customer training on the alignment and use of their Analytical Systems
- Complete installations of X-ray Generators, Optics, Detections Devices and Cryo systems and the trouble shooting, maintenance and repair of same.
- Complete and submit a weekly report to the service manager of all customer problems.
- Complete and submit Service Reports using Rigaku service database on all service work performed
- Maintain and update Customer Profiles as changes occur to customer equipment
- Complete and submit weekly expense reports to the service manager
- Ability to work in a clean room environment.
- International travel to Rigaku's factories in Japan and Rigaku Technical Centers in the USA may be required to learn new techniques and service methods associated with Rigaku systems.
All applicants are kept in strict confidence. Benefits package including Health, Dental, Vision, STD, LTD, Life insurance, section 125 flexible spending accounts, 401(k) plan and more. This company is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Applicants must be able to prove they can legally work in the US.
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