What are the responsibilities and job description for the Sales And Marketing Intern position at RigAI?
Company Description RigAI builds AI-native platforms for hospitality, urban environments, and enterprise strategy, starting with SynSok, an AI-powered guest experience system for hotels. SynSok unifies fragmented guest service tools into a single platform that supports voice, chat, and menu-based requests, enabling faster service, higher personalization, and streamlined operations. Hotel teams use SynSok for intelligent automation, real-time service tracking, and data-driven insights, supported by features such as AI-driven ticket management, SLA monitoring, and smart escalation. The system integrates with existing hotel technology to create a unified guest intelligence layer, turning operational and guest data into personalized experiences, loyalty insights, and revenue optimization opportunities. RigAI focuses on building practical AI solutions that transform how hospitality businesses operate and design guest journeys.
Role Description This on-site Sales and Marketing Intern role is based in New York, NY and is designed for individuals interested in AI, hospitality technology, and go-to-market activities. The intern will support the sales team by assisting with lead research, outreach preparation, and follow-up communication with prospective hotel and enterprise clients. Day-to-day work will include helping create and refine sales materials, contributing to marketing campaigns, and supporting customer service initiatives that showcase SynSok’s capabilities. The intern will also help organize training and demo sessions, gather feedback from prospects and clients, and coordinate with internal teams to ensure consistent messaging and market positioning. This is an internship role with structured learning opportunities, mentorship, and exposure to a fast-moving AI startup environment.
Qualifications
- Strong Communication and Customer Service skills to interact effectively with prospects, clients, and internal teams.
- Foundational Sales abilities, with interest in lead generation, prospecting, and understanding the sales pipeline.
- Ability to support Training activities, including assisting with product demos and explaining key features clearly.
- Interest in Sales Management concepts, such as tracking activities, documenting interactions, and using CRM tools.
- Proficiency with basic productivity tools (e.g., spreadsheets, presentations) and willingness to learn sales and marketing software.
- Analytical mindset with the ability to interpret data and feedback to improve messaging and outreach.
- Self-directed, organized, and comfortable working in a fast-paced startup environment.
- Currently pursuing or recently completed a degree in Business, Marketing, Communications, Hospitality Management, or a related field.