Customer Service Clerk -Full Time

DUTIES AND RESPONSIBILITIES:

• Observe all store rules and company policies.
• Maintain a neat, well-groomed personal appearance at all times and observe company dress regulations.
• Greet all customers and provide them with prompt and courteous service.
• Assist customers with courtesy card applications, returned merchandise, and over charges.
• Observe shift-operating hours at all times as scheduled by department manager.
• Keep store management informed of pricing problem area or items that are not on file in computer.
• By fully knowledgeable and thoroughly familiar with customer service procedures and policies.
• Assist front-end personnel in all front end procedures.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular and ongoing basis.
• Comply with safety policies and procedures.
• Observe securing standards by staying alert and being aware of customer actions and behavior; report to management any abnormal behavior.
• Protect company assets at all times.
• Possess the math skills necessary to handle sales transactions and be able to troubleshoot errors or discrepancies in the customer service area and on the sales floor.
• Operate cash registers and bag groceries as needed.
• Able to speak, hear, read, and write. Able to communicate effectively with employees, vendors, and customers.
• Able to occasionally lift or exert up to 50 pounds and frequently lift moderate amounts of weights.
• Occasionally responsible for assisting with stocking the store, beer, etc.
• Perform other duties and responsibilities as directed by management.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Zanesville, OH 43701 (Required)

Ability to Relocate:

• Zanesville, OH 43701: Relocate before starting work (Required)

Work Location: In person