What are the responsibilities and job description for the Production Coordinator position at Riedl and Son Exterior Specialists?
About Us
Riedl and Son Exterior Specialists is a trusted leader in exterior remodeling, offering expert services in roofing, siding, gutters, windows, doors, and decks. We specialize in both repairs and full replacements, delivering top-quality craftsmanship and an exceptional customer experience.
Position Overview
We are seeking a highly organized and proactive Production Coordinator to support our growing production team. This position will work closely alongside the Production Manager and play a key role in keeping our operations running smoothly and efficiently. You’ll be responsible for managing material logistics, coordinating schedules, supporting warranty claims, and maintaining strong communication with customers and suppliers throughout the project lifecycle.
Key ResponsibilitiesMaterial Coordination
- Submit material orders based on finalized job scopes.
- Track and follow up on all material orders with suppliers to ensure timely delivery.
- Coordinate material deliveries to job sites or company storage locations.
- Ensure all materials are correct and in good condition upon delivery.
Warranty and Supplier Communication
- Initiate and manage warranty claims with suppliers/manufacturers.
- Track progress and follow up until resolution is achieved.
- Communicate relevant updates to the Production Manager and field teams.
Customer Communication
- Serve as the main point of contact for customers between contract signing and job scheduling.
- Keep customers informed of timelines, expectations, and job updates.
- Confirm scheduling dates with customers and provide pre-installation instructions as needed.
Job Scheduling
- Collaborate with the Production Manager to schedule jobs with customers, crews, and subcontractors.
- Maintain the master production calendar and adjust for weather, crew availability, and material delays.
- Communicate job details clearly to all relevant parties.
Administrative Support
- Maintain accurate records of job files, material orders, warranties, and schedules.
- Assist in updating CRM or job management systems with project details.
- Provide administrative support for production-related workflows and internal communications.
Qualifications
- Prior experience in a construction, remodeling, or trades-based office preferred.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities and adjust to changing schedules.
- Excellent written and verbal communication skills.
- Proficiency with Google Workspace, Excel, or other scheduling/project management software.
- Knowledge of exterior remodeling materials and workflows is a plus.
- Must be a team player and detail-oriented.
Compensation and Benefits
- Competitive salary (based on experience)
- Paid time off and holidays
- Opportunities for growth and training
- Supportive team environment
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Paid time off
- Referral program
Experience:
- Project scheduling: 1 year (Preferred)
Ability to Commute:
- Fort Atkinson, WI 53538 (Required)
Ability to Relocate:
- Fort Atkinson, WI 53538: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $30