What are the responsibilities and job description for the Sales Manager Trainee position at Ridout's Gardendale Chapel?
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Responsible for coaching and developing sales staff ensuring monthly revenue goal attainment. Develop sales staff in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting. Provide customer service issue resolution guidance. Shadow Sales Director and Sales Managers in business meetings, learning marketing and financials.RESPONSIBILITIES
- Responsible for achieving monthly revenue goal and conversion ratio.
- Develop sales staff skills in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting. Establish and communicate expectations with sales team while building their skills.
- Review sales contracts ensuring compliance with company processes and regulatory compliance, providing feedback to sales staff.
- Utilize CRM systems to identify and assign warm leads.
- Work with marketing and sales management team on Campaign development, target audience, and learning advertising to increase market share.
- Develop annual sales plan for each sales associate, identifying actions that support goal attainment.
- Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.
People Development
- Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
- Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Assesses staff’s abilities recommending pay increases and career advancements.
- Trains staff on processes, procedures, and controls.
MINIMUM REQUIREMENT
Education
- High School Diploma or GED
- Associates degree in a related discipline preferred
Licenses
- Series 6 or 7 License, current in the operating state, or obtain within six months of employment
- Valid state driver’s license with an acceptable driving record
Experience
- At least four (4) years’ sales experience focusing in outside or inside direct sales to consumers with a proven record of exceeding sales goals and conversion ratio
- Experience and proficient utilizing CRM databases and Saleforce.com preferred
- Experience and proficient with electronic sales contracts
- Experience in Funeral Services industry a plus
Knowledge, Skills and Abilities
- Leadership qualities and skills
- Professional written and verbal communication skills including influencing and public speaking
- Comfortable with in-home sales and conducting group presentations
- Ability to work with and communicate with remote stakeholders
- Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
- Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
- Cognitive Ability including reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and appropriately apply learning to new situations.
- MS Office Suite skills
WORK CONDITIONS
Work Environment
- Work indoors and or outdoors during all seasons and weather conditions
- Local and/or multiple location traveling required
- Comply with Field dress code policy
Work Postures
- Frequent, continuous periods of time standing, up 6 hours per day
- Sitting continuously for many hours per day, up to 6 hours per day
- Climbing stairs to access buildings frequently
Physical Demands
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
- Lifting, pushing, pulling up to 20 pounds
Work Hours
- Working beyond “standard” hours as the need arises
- Local travel up to 25%