Director of Fitness

At Ridglea Country Club, we're committed to providing an exceptional, world-class experience for our members and guests. When you join our team, you will have the opportunity to excel and grow at one of the leading private clubs in the country. Our team is dedicated to fostering a welcoming and friendly atmosphere where excellence is the norm. As a foremost employer of choice, we offer an exceptional work environment that values the goals and well-being of you and your families.

We believe in honoring the fundamentals of the 5Cs which are our guiding principles.

• Cleanliness: Always take pride in our appearance. Keep the club clean and neat-looking.
• Courtesy: Always smile! Be Courteous! 
• Consistency: Anticipate the needs of members, guests and colleagues. Be committed to quality and open to growth. 
• Cooperation: Treat everyone with respect. Always be optimistic! 
• Communication: Know Ridglea. Regularly interact with the members and guests. 

JOB SUMMARY:

The Director of Fitness at Ridglea Country Club oversees the daily operations, team members, programming, member experience, and financial performance of the Fitness Center. This position ensures a clean, safe, welcoming environment and delivers high-quality fitness and wellness services to members and their guests. The Director upholds all Club policies and safety standards while shaping a member-focused, service-driven fitness culture.

RESPONSIBILITIES:

General Administration & Compliance

• Maintain thorough working knowledge of Club policies and guidelines as outlined in the Ridglea Country Club Employee Handbook and Orientation Guide
• Ensure compliance with all Club rules, policies, and safety standards
• Maintain accurate documentation, records, forms, and departmental files
• Oversee daily facility readiness, including opening and closing procedures
   
   

Team member Leadership & Human Resources

• Provide daily leadership and management of Fitness Center team members, including interviewing, hiring, onboarding, scheduling, supervising, evaluating, disciplining, and dismissing employees as needed
• Oversee all personal trainers, group instructors, contract instructors, massage therapists, and physical therapists to ensure performance standards are met
• Communicate with trainers through regular meetings and coaching
• Order and manage staff uniforms
   
   

Fitness, Wellness & Program Management

• Serve as the Club’s fitness expert, guiding the development of a high-quality fitness and wellness culture
• Design, implement, and manage fitness, wellness, massage therapy, and physical therapy programming
• Oversee group exercise programming and instruct classes as needed
• Conduct member orientation appointments, including BLE-ID access setup and completion of required health and release documentation
• Assist members with equipment usage, technique instruction, and class/trainer recommendations
• Assign new members to personal trainers as applicable
• Maintain monthly program calendars and newsletter content
• Market programs, update flyers, door notices, and digital promotional materials (including TV slideshow)
• Maintain fitness-related website content and calendar
   
   

Member Relations & Service

• Greet members and guests, fostering a welcoming and service-oriented Fitness Center environment
• Provide tours, answer questions, and ensure exceptional member service at all times
• Register out-of-town guests and process guest fee charges
• Foster a positive and professional culture among staff and members
   
   

Facility & Equipment Management

• Ensure the Fitness Center is clean, organized, and fully prepared for daily operations
• Coordinate with Maintenance for general facility issues 
• Monitor the workout and multipurpose rooms to prevent accidents and ensure safe member use
• Recommend and order new fitness equipment or accessories within the approved budget
   
   

Financial Management

• Manage the annual Fitness Center operating budget, monthly financial reports, and capital requests
• Oversee revenue generation through personal training, programs, and services
• Bill all personal training hours accurately and submit billing to Accounts Payable weekly
• Track and report Fitness Center usage statistics, personal training activity, and performance data
   
   

Committee & Club Leadership

• Collaborate with the Assistant General Manager and Fitness Chairman to prepare agendas for Pool & Fitness Committee Meetings
• Attend all Pool & Fitness Committee meetings
• Coordinate with other Club departments to support integrated operations and service excellence
   
   

Safety & Training

• Maintain the Fitness First Aid Kit and all Club AEDs
• Coordinate CPR training and certification for Fitness Center staff

QUALIFICATIONS:

• Bachelor’s degree preferred, or 4–8 years of relevant experience in fitness management or related fields.
• Certified Trainer 
• Knowledge of fitness equipment, wellness programming, and industry standards.
• Proficiency in Microsoft Word and Excel.
• Ability to read, write, speak, and understand English.
• General understanding of budgeting and financial management.
• Ability to work a flexible schedule, including weekends, holidays, and overtime when required.
• Outgoing, professional, and service-oriented personality.
• Strong team player with the ability to collaborate across departments.
• Willingness to perform additional duties as assigned.
• Ability to stand, walk, climb stairs, balance, stoop, kneel, crouch, crawl, and/or sit for up to 10 hours per day.
• Ability to use hands and fingers to operate fitness equipment and tools.
• Ability to reach with hands and arms.
• Hearing and speaking ability sufficient for communication with members, guests, and staff.
• Vision abilities include close, distance, color, peripheral, depth perception, and ability to adjust focus.
• Ability to lift, push, or pull up to 30 lbs.
• Ability to move safely and independently throughout the Clubhouse.

BENEFITS:    

Ridglea Country Club offers a competitive salary and a comprehensive benefits package including:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• HRA Reimbursement
• Life insurance
• Short- term & Long-term disability
• Paid time off
• Employee meals
• Pro Shop discounts
• And more!