What are the responsibilities and job description for the Patient Advocate position at Ridgeview Institute - Smyrna?
JOIN OUR TEAM AS A PATIENT ADVOCATE!
Your Work Matters How will you make a difference?
The Patient Advocate assists the Director of Performance and Risk Management, leadership, medical staff and PI Committee in carrying out and implementing a comprehensive and integrated program.
Fulfill all of the functions of the patient advocate.
Compensation
This is a full-time role. We are excited to speak with all qualified candidates and will consider their experience and skill level. The pay range for this position is $18.00 to $23.00 Hourly. Join us in our Patient Advocate role!
Your Work Matters How will you make a difference?
The Patient Advocate assists the Director of Performance and Risk Management, leadership, medical staff and PI Committee in carrying out and implementing a comprehensive and integrated program.
Fulfill all of the functions of the patient advocate.
- Contact any patient requesting patient advocate with-in the first working day of request.
- Contacts any individual filing a patient grievance with-in the first working day following the receipt of the grievance.
- Follows the patient grievance process ensuring the investigation of the grievance, ensuring appropriate actions are taken, documenting actions and informing the patient/representatives of results of investigation and actions taken.
- Maintain the grievance log.
- Ensure that the patient rights and responsibilities are posted, answers the patients questions about rights, and ensures that the patient’s rights are respected.
- Responsible for completing required reports and submitting as assigned.
- Responsible to notify of all compliance issues.
- Prepare all reports, as assigned by Director.
- Education: Bachelor’s degree or equivalent in Nursing, master's in social work or counseling preferred.
- Experience: 1-2 years’ experience in a healthcare or behavioral health setting involving quality improvement preferred.
- Additional Requirements: Computer skills involving knowledge of Excel spreadsheets and business writing.
- 401(k) matching
- Health insurance
- 100% company-paid life insurance coverage up to 2x your annual salary
- Vision insurance
- Dental insurance
- 100% company-paid long-term disability insurance
- Paid time off
- Paid Holidays
- Cafeteria on site
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
- A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
Compensation
This is a full-time role. We are excited to speak with all qualified candidates and will consider their experience and skill level. The pay range for this position is $18.00 to $23.00 Hourly. Join us in our Patient Advocate role!
Salary : $18 - $24