What are the responsibilities and job description for the Bilingual Administrative Assistant – Part-Time (English/Spanish) position at Ridgeview Accounting and Tax?
Overview
Join our dynamic team as a Bilingual Administrative Assistant – Part-Time (English/Spanish), where your organizational skills and bilingual abilities will drive smooth office operations and exceptional client support. This energetic role offers an exciting opportunity to contribute to a vibrant workplace environment, ensuring efficient administrative processes while providing outstanding customer service. Your proactive attitude and attention to detail will be vital in managing daily tasks, supporting office management, and fostering positive communication with clients and team members alike.
Responsibilities
- Answer and direct incoming phone calls in English and Spanish.
- Provide professional and friendly customer service by phone, email, and in person.
- Follow up on outstanding invoices, send payment reminders, and document collection activity.
- Prepare and send invoices and assist with payment-related inquiries.
- Schedule appointments and maintain calendars.
- Assist clients with accessing the client portal and submitting documents.
- Follow up with clients on missing documents and information needed by the firm’s teams.
- Maintain organized client files and accurate records.
- Prepare routine correspondence and assist with data entry, scanning, and filing.
- Handle confidential client and financial information with discretion.
- Perform other administrative duties related to the firm’s operations.
Skills
- Bilingual fluency in English and Spanish with excellent verbal and written communication skills in both languages.
- Experience with office management tasks such as filing systems, data entry, and organization of documents.
- Exceptional organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Strong attention to detail, and time management.
- Ability to follow up on overdue payments respectfully and confidently.
- Comfortable using email, calendars, Microsoft Office or Google Workspace, and learning new software.
- Demonstrated customer service expertise with professional phone etiquette and client interaction experience.
- Proven ability to handle confidential information discreetly while maintaining accuracy in clerical work.
- Ability to manage multiple priorities, follow instructions, and work independently.
- Previous administrative, customer service, billing, or collections experience preferred.
- Experience in an accounting or tax office is a plus.
Embark on a rewarding part-time journey where your bilingual skills empower you to make a meaningful impact every day. We value energetic professionals committed to excellence in administrative support—join us to help keep our office running seamlessly while delivering top-tier service!
Pay: $15.00 - $20.00 per hour
Work Location: In person
Salary : $15 - $20