What are the responsibilities and job description for the Lumberyard Account Manager position at Ridgeline Fence and Deck?
Company Description
Ridgeline Fence and Deck is a Minneapolis, Minnesota-based company, located at 3463 Hiawatha Ave. The organization specializes in delivering high-quality fencing and decking solutions to customers. With a commitment to craftsmanship and superior service, Ridgeline Fence and Deck is dedicated to enhancing outdoor spaces and ensuring customer satisfaction. We value professionalism, reliability, and excellence in every project.
Role Description
Prepare and issue accurate and timely progress billings based on contract terms, percent complete, and milestones. Work with project managers to verify project status and change orders prior to invoicing. Generate customer invoices and ensure timely distribution. Apply customer payments accurately to the appropriate invoices in the accounting system. Monitor and follow up on past-due accounts. Communicate professionally with customers to assist in ordering, resolve billing issues, and secure payments. Develop a positive rapport with clients/customers. Ensure proper sales tax is applied to all invoices based on jurisdiction and project location. Prepare and process payments to vendors. Update and maintain vendor database. Conduct Manual order entries, as necessary.
Qualifications
- Experienced in Microsoft Dynamics 365 Business Central
- Strong communication and interpersonal skills
- Knowledge of lumber materials, specifications, and the construction industry is a plus
- Attention to detail and skills
- Proficiency with invoicing, billing resolutions, and payment processing
- Demonstrated ability to prioritize and manage multiple tasks efficiently
- Flexibility and adaptability in a fast-paced work environment
- Proven problem-solving and analytical skills
- High school diploma or equivalent required; a degree in Business, Supply Chain Management, or a related area is preferred