What are the responsibilities and job description for the Lead Field Service Technician position at Ridge Mechanical, Inc.?
Company Description
Ridge Mechanical, Inc. specializes in Commercial HVAC contracting and services in the Piedmont Triad area. With a focus on Design/Build projects, the company has a professional engineer (PE) on staff to deliver tailored solutions. Ridge Mechanical also provides comprehensive repair and maintenance services for all makes and models of HVAC and Plumbing equipment. Our team is dedicated to delivering high-quality service and innovative solutions to meet client needs.
Role Description
This is a full-time, on-site role for a Lead Field Service Technician based in High Point, NC. The Lead Field Service Technician will oversee installation, maintenance, and repair of commercial HVAC systems. Responsibilities include diagnosing and troubleshooting system issues, supervising a team of technicians, conducting performance tests, and ensuring quality service delivery. The technician will also be expected to collaborate with clients and project managers while upholding safety and compliance standards.
Qualifications
- Expertise in HVAC systems, with the ability to diagnose, service, and repair a variety of equipment
- Strong leadership and team management skills, with experience supervising field technicians
- Proficient in interpreting blueprints, technical schematics, and service manuals
- Knowledge of safety protocols, regulatory compliance, and industry best practices
- Excellent problem-solving, communication, and customer service skills
- Ability to work in diverse environments and manage time effectively
- Valid driver's license and a clean driving record
- Universal EPA Certification required
- High school diploma or equivalent; additional technical training is a plus