What are the responsibilities and job description for the Delivery Specialist position at Ridezilla?
Description
Ridezilla is looking for a high-energy and customer-focused Delivery Specialist to join our Carson City team. This role plays a key part in creating an exceptional customer experience by ensuring every unit is prepared, staged, and delivered professionally. You will work closely with our Service and Sales Departments to ensure smooth, accurate, and timely delivery of all powersports products.
Primary Responsibilities
- Prepare units for customer delivery, including staging, inspection, and accessory verification
- Walk customers through their new unit, demonstrating features, answering questions, and ensuring they feel confident before they leave
- Assist with loading units safely onto trailers or into vehicles
- Support the Service and Sales teams with unit movement, staging, and lot organization
- Perform basic cleaning, prep work, or minor adjustments to units as needed
- Maintain a clean, organized delivery area and ensure all documentation is ready for the customer
- Provide excellent customer service and represent Ridezilla’s brand values
- Assist with inventory movement, including checking inbound units and organizing storage when needed
- Follow all safety procedures and ensure safe handling of units and equipment
Requirements
- Previous experience in powersports, automotive, outdoor equipment, or similar industries is preferred
- Must be comfortable operating ATVs, side-by-sides, motorcycles, and other powersports units (training provided)
- Strong customer service and communication skills
- Ability to work in a fast-paced environment and multitask effectively
- Reliable, punctual, and able to follow established procedures
- Comfortable using basic tools and equipment
- Valid driver’s license with a clean driving record
Working Conditions
- Indoor and outdoor work environment with exposure to weather elements
- Frequent walking, bending, stooping, and lifting up to 50 lbs
- May require operating units on and off trailers, ramps, and the lot area
- May be required to work weekends or extended hours during peak seasons
Schedule & Pay
- Full-time position
- Schedule typically includes weekends
- Compensation based on experience
About Ridezilla
Ridezilla is part of the Outdoor Network family—one of the fastest-growing powersports and marine dealership groups in the country. Our team is driven by passion, customer service, and a commitment to excellence. Join us and help customers enjoy the thrill of the ride.