What are the responsibilities and job description for the Team Lead position at Riderflex?
Recruiting Firm, Riderflex has been hired by our client, 6 Brick's LLC, to find their Team Lead!
Company: 6 Brick's LLC
Industry: Cannabis Retail
Title: Team Lead
Location: Springfield, MA (on-site)
Type: Full-Time, W-2
Compensation: $20.00 per hour, plus tips
Benefits:
- Medical, dental and vision insurance after 90 days
- Eligible for the annual bonus pool, prorated from your start date
- Paid time off
- Employee discount
About the Role:
This is a leadership role, not a senior Budtender role.
6 Brick's is a premier Springfield dispensary with high daily customer volume, and the Team Lead runs the floor. You will open and close the store, lead and coach Budtenders, keep transactions and inventory accurate, and keep the shift moving when it gets busy.
The job is both front of house and back of house. Some of your day is with customers and on the register. The rest is coaching, performance tracking, product and terpene education, inventory support, compliance, and the administrative work that keeps a dispensary running clean.
If you are ready to step into real leadership in cannabis and grow toward Retail Manager, Inventory Manager or General Manager, this is a seat with a path.
What You'll Do
Shift leadership
- Open and close the dispensary and run day-to-day floor operations
- Lead the store in the absence of senior management
- Manage shift coverage and respond to callouts
- Train and onboard new team members
- Make sound decisions under pressure and keep the team calm when it is busy
Coaching and accountability
- Oversee Budtender performance and monitor customer interactions
- Coach employees directly and provide input for performance evaluations
- Track write-ups related to uniform, performance and attendance
- Reinforce accountability, professionalism and adherence to policy
- Support employee development and product knowledge, including terpenes and cannabinoids
Operations, cash and compliance
- Manage cash handling, register reconciliation, safe counts and daily financial reporting
- Process returns and exchanges accurately
- Support inventory accuracy, receiving and cycle counts
- Follow bag-to-screen and scanning procedures precisely
- Maintain compliance with Massachusetts CCC regulations and company SOPs
- Handle customer complaints and escalations professionally
What We're Looking For
Required
- Must be 21 years of age or older
- Must pass all state-required background checks and CCC badging
- Ability to lift up to 50 lbs
- High school diploma or GED
- Previous experience as a Team Lead, Shift Lead, Supervisor or similar leadership role
- Availability for closing shifts, weekends and holidays. Our busiest days include 4/20, Green Wednesday and Black Friday
- Strong math skills for cash handling and reconciliation
- Excellent communication skills and attention to detail
Strongly preferred
- Cannabis industry experience
- Hands-on METRC experience
- Dutchie POS experience
- 1 to 3 years of retail supervisory experience
- Working knowledge of state and local regulatory guidance, with the ability to interface with the CCC if needed
- Proficiency with Microsoft Office and comfort learning new software
How You Work
6 Brick's operates on continuous improvement, which means standards can change as regulations and operations evolve. The strongest candidates for this role:
- Open to feedback and able to apply coaching quickly
- Comfortable giving direct feedback and holding teammates accountable
- Work collaboratively with leadership and bring solutions, not just problems
- Stay organized, accurate and composed in a fast-paced, regulated environment
About 6 Brick's LLC:
6 Brick's is here to inspire our community through people, plant and purpose, while being a good neighborly partner. We have a clear vision to connect people and product for the best experience every time.
6 Brick's is a family business, and it shows even in the name: 6 Brick's, one for each member of the Shubrick Family, four of whom serve on the executive board. Our CEO and Founder, Payton Shubrick, wanted her family at the forefront of what 6 Brick's is and will become, and wanted to prove there is space in this industry for a family-owned and Black-owned dispensary. Her commitment to her family mirrors her commitment to the City of Springfield. As a Springfield native, showing up for her community matters to her. 6 Brick's is a business that brings people into the city and makes them want to stay a while.
About Recruiting Firm, Riderflex:
Riderflex is a top-rated national recruiting firm, serving small to large companies globally. Our services range from C-Level Executive Search to Mass Volume Associate Level Hiring, catering to all functions and industries. We specialize in an executive recruiting process that involves vetting candidates through video interviews conducted by seasoned C-level executives.
Furthermore, we are renowned for our unique approach in finding the perfect fit for both clients and candidates. With a strong emphasis on cultural analysis and an executive recruiting process led by C-level experts, we excel in understanding and meeting specific industry needs.
Our mission is to create dynamic work environments, driven by our commitment to excellence in recruiting, consulting, and candidate services. At Riderflex, we don't just fill positions; we forge lasting relationships that propel businesses and careers forward.
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Salary : $20