A / B Level Service Technician - RideNow Tri-Cities

RideNow Powersports Tri-Cities is seeking a highly skilled Powersports Technician to join our fast-paced, multi-line OEM dealership. This role is ideal for a top-tier technician with extensive diagnostic and repair experience across multiple powersports brands, including motorcycles, ATVs, UTVs, and personal watercraft.

The right candidate is detail-oriented, efficient, and committed to delivering high-quality workmanship while supporting a productive and team-driven service department.

As a Service Technician at RideNow Powersports, you will be responsible for maintaining and repairing powersports vehicles, providing exceptional customer service, and ensuring the highest levels of safety and performance. This is an exciting opportunity for individuals who are passionate about the automotive industry and thrive in a fast-paced environment.

Key Responsibilities:

Advanced Diagnostics & Repair
Perform complex diagnostics, troubleshooting, and repairs on a wide range of powersports vehicles
Work on engines, transmissions, electrical systems, fuel systems, suspension, and driveline components
Utilize OEM diagnostic tools and service manuals effectively
Multi-Line Expertise
Service and repair multiple OEM brands with accuracy and efficiency
Stay up to date on manufacturer updates, recalls, and service bulletins
Service Efficiency & Productivity
Meet or exceed flat-rate time standards and productivity goals
Accurately document repairs, diagnostics, and parts usage
Maintain a clean, organized, and safe work environment
Quality Control
Ensure all repairs meet or exceed manufacturer standards
Perform thorough inspections and test rides to confirm proper operation
Team Collaboration
Work closely with service advisors and parts department to ensure smooth workflow
Mentor and assist junior technicians when needed

Requirements:

• 3 years of experience as a powersports technician (A-Level or equivalent)
• can am/polaris certified is a huge plus
• Strong diagnostic skills across electrical, fuel injection, and engine systems
• Experience working with multiple OEM brands (e.g., metric motorcycles, off-road, watercraft)
• Ability to read and interpret wiring diagrams and technical service information
• Valid motorcycle endorsement and clean driving record

Preferred Certifications

• OEM certifications (e.g., Yamaha, Honda, Kawasaki, Suzuki, BRP, Polaris, etc.)
• Technical school or trade certification in powersports, motorcycle, or small engine repair

Tools & Equipment

• Must have own professional-grade tools
• Experience with OEM diagnostic software and scan tools preferred

Compensation & Benefits

• Competitive flat-rate pay or hourly performance incentives
• Health, dental, and vision insurance
• Paid time off and holidays
• Ongoing OEM training and certification opportunities
• Employee discounts on units, parts, and accessories

What We Offer You:

• Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
• Life and disability insurance
• Generous Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long-term career...we promote from within!!
• Competitive Pay commensurate with experience
• And more...

*All applicants must pass pre-employment testing including: background checks, MVR, and drug testing in order to qualify for employment*
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