Personal Rental Consultant

Personal Rental Consultant

The below listing represents the most common duties of a Personal Rental Consultant (PRC) and does not limit the PRC from performing any other duties as assigned by management.

Reports to: General Manager

Direct reports: None

Dress Code:

· Good personal hygiene must be followed at all times.

· Hair will be clean, well groomed, and styled in a manner that is consistent with a professional office appearance.

· Extravagant piercings and tattoos are not allowed to be visible while at work.

· Facial hair will be clean, well groomed, and professional in appearance.

· Faces will be clean shaven daily. Exceptions made in the event the associate is growing a beard and/or mustache.

· Approved, company logo’d, collared shirt or a dress shirt will be warn at all times.

· Fingernails must be clean and neatly trimmed at all times.

· Dress pants or khaki pants are authorized. No pants with “cargo” pockets are allowed.

· Denim pants may be warn provided

o They are not faded,

o There are no rips, tears, or other holes regardless of condition when “new”.

· Dress shorts may be worn with approved, company logo’d, collared shirts in warm weather. No denim, cut offs, or “short shorts” are allowed.

· Leather, closed toe shoes are required at all times.

· No heels over 1” are allowed.

Job Description:

We wash cars. Not every position washes cars every day, but when the need arises, we wash cars. More common duties and responsibilities are below.

Customer facing activity.

· Pleases every customer, every time.

· Accurately and efficiently processes transactions including:

o reservations.

o rentals.

o returns.

o Payments/extensions.

· Employs superior telephone skills and ensures the phone is answered properly within four rings.

· Upsells to higher classification vehicles.

· Consistently sells add on features & items.

Administrative activity.

· Accurately and efficiently invoices insurance companies for vehicle replacement rentals.

· Accurately and efficiently processes accident claims with insurance companies.

· Consistently and effectively conducts follow up activity with insurance companies to ensure timely payments on

o Outstanding vehicle accident claims, and

o Outstanding vehicle replacement rental payments.

· Enters needed vehicle repairs in the rental system as needed.

· Immediately enters vehicle repair invoices and ensures all paperwork is properly flowed.

Miscellaneous Activity.

· Performs assigned daily office cleaning.

· Assists with vehicle restoration/washing as needed.

· Assists with transporting to and from designated repair and service centers.

· Effectively performs assigned marketing tasks daily.

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $13 - $14