What are the responsibilities and job description for the Sr. Onsite Print Specialist position at Ricoh?
Senior Onsite Print Specialist
Position Overview
We're seeking a customer-focused Sr. Onsite Print Specialist to support daily print production, document services, and office operations at a client site. This is a hands-on role ideal for someone who enjoys working with printing technology, providing excellent customer service, and delivering high-quality finished products in a fast-paced environment.
Position Description:- Operate high-volume digital printers, copiers, scanners, and finishing equipment
- Produce, bind, and deliver professional documents and presentations
- Perform quality checks and basic troubleshooting on print equipment
- Manage shipping, receiving, and distribution of materials and supplies
- Respond to customer requests and provide outstanding service
- Support meeting room setups and general office services as needed
- Maintain production records, supply inventories, and job tracking logs
- Coordinate service requests and escalate equipment issues when necessary
- High school diploma or GED
- 1 year of experience in print production, copy center, reprographics, office services, or a related environment
- Strong customer service and communication skills
- Basic computer proficiency, including Microsoft Office
- Ability to prioritize multiple tasks and work independently
- Experience with printing, scanning, binding, shipping, or mail operations preferred
- Ability to stand and walk for extended periods
- Ability to lift up to 50 pounds
- Comfortable working around production equipment and moving between work areas as needed
- Stable, full-time opportunity
- Work with leading print and document technologies
- Diverse responsibilities that keep each day engaging
- Opportunity to develop technical, customer service, and operations expertise
- Collaborative, customer-focused work environment
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time Off