Mailroom and Copy Center Coordinator

Job Description

$18.22 - $22.85 per hour

Site Coordinator

POSITION PROFILE

Accountable for the daily operations of a solo-person site. Responsible for performing contracted office services, including but not limited to Copy Services, Courier Services, Managed Print Services, Hospitality Services, Imaging Services, and Mail Services.

Job Duties And Responsibilities

• Responsible for the daily operations of a mailroom, copy center, or scanning facility.
• Operates office equipment including:
• Personal computers (PCs)
• Copiers
• Multifunction devices
• Imaging equipment
• Mail processing equipment
• May be responsible for:
• Courier services
• Reception services
• Switchboard operations
• Shipping and receiving
• Mail delivery and processing
• Maintains formal contact with customers on a daily basis.
• Responsible for the effective implementation and management of Ricoh Service Excellence programs.
• Understands and efficiently operates required equipment and software to achieve Service Level Agreements (SLAs).
• Achieves profitability goals related to cost of goods through effective utilization of company materials and supplies.
• May perform daily facility-related functions, including:
• Creating and completing work orders
• Monitoring contractors
• Conducting inspections
• Reporting facility-related issues
• Providing general facility support as needed
• May interact with contracted vendors, facilities management, and building occupants.
• May be responsible for office supply inventory management and reordering.
• May be responsible for conference room coordination and audiovisual (A/V) equipment resource management.
• Maintains positive working relationships with all departments through professional communication.
• Collects and provides operational data to assigned leadership and customers.
• May prepare and distribute monthly customer reports with support from assigned leadership.
• Ensures financial responsibilities and operational requirements are met.
• Performs other duties as assigned.

Qualifications (Education, Experience, and Certifications) Typically Required:

• High school diploma or GED required.
• One (1) or more years of experience in a related field (B2B and/or technical environment).
• One (1) or more years of customer-facing experience required.
• Demonstrated knowledge and understanding of technology.
  
  

Knowledge, Skills, and Abilities

• Tactical thinking and decision-making skills.
• Ability to present information to small groups.
• Moderate problem-solving skills.
• Basic customer service skills.
• Basic technical aptitude.
• Basic written and verbal communication skills.
  
  

Working Conditions, Mental and Physical Demands

• Typically works in an office environment with adequate lighting, ventilation, and normal temperature and noise levels.
• Work assignments are diverse and require the ability to interpret, comprehend, and apply complex information, data, and instructions, as well as prepare, provide, and communicate a variety of information.
• Some physical effort is required. While the position may be primarily sedentary, it also requires walking, standing, bending, reaching, lifting, and carrying objects weighing up to 50 pounds (e.g., paper, books, files, office supplies, and equipment components).
• Requires moderate manual dexterity and regular use of office equipment and tools, including calculators, keyboards, hand tools, and activities requiring hand-eye coordination.
  
  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
  
  

JOB INFO

Job Identification : 7989

Job Category : Service Delivery

Posting Date : 2026-08-06T20:13:59 00:00

Degree Level : High School Graduate

Job Schedule : Full time

Locations : Hyde Park, NY, United States

Salary Range : $18.22 - $22.85

Driving requirements : Non-driver

Sign-on Bonus : No