What are the responsibilities and job description for the Patient Experience Coordinator position at Ricks Advanced Dermatology & Skin Surgery?
Looking for a great work/ life balance? If so, you need to join our team! Ricks Advanced Dermatology and Skin Surgery offers competitive pay, no holidays, no weekends, and a culture unmatched anywhere else! In addition, Ricks' offers health insurance for the employee, retirement plan with matching, 10.5 paid holidays, and 3 weeks of vacation after 90 days of employment and perks at Radiance Medical Spa! Our office takes pride in offering a superior patient experience and we are looking for a Patient Experience Coordinator that shares the same philosophy. Come and work private practice... you will be so happy you did!
Roles and Responsibilities:
· Perform front desk duties under the supervision of Front Desk/Billing Supervisor
· Provide a stellar first impression to patients
· Check patients in and out
· Schedule patient appointments
· Enjoys answering phones and multitasking
· Achieve positive customer satisfaction scores on patient surveys
· Keep work area clean, organized and free of any HIPAA related information
· All other duties as assigned
Qualifications and Education Requirements
· Organized, dependable, kind
· Previous Medical Front Desk/Reception experience
Preferred Skills
· Associates or college degree
· Experience in a medical clinic setting
· Billing experience
· Bilingual
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person