What are the responsibilities and job description for the Estimator position at Rick's Auto Body, Inc.?
The Estimator is responsible for generating the gross sales of the business. Applicants must demonstrate critical thinking skills, exceptional customer service, exceptional communication, attention to detail, and negotiating skills. Knowledge of estimating and claims management or a willingness to learn these processes. No formal damage analysis experience required.
Duties Include:
- Educating customers about the claim and repair process
- Providing excellent customer service
- Analyzing collision damage
- Compiling electronic repair plan (estimate)
- Auditing repair needs to ensure compliance with OEM guidelines
- Negotiating Insurance policy guidelines and repair costs with Insurers
- Obtaining repair authorization as needed (closing the sale)
- Inspection of completed vehicles
- Updating job knowledge by participating in on-going training/education
Skills/Qualifications:
- Excellent Customer Service
- Attention to Detail
- Desire to Learn
- Communication Skills
- Multi Task Oriented
- Data Entry Skills
- Typing Skills
- Organizational Skill
- Estimating Experience (2 years desired)
Works with: Customers, Insurance Representatives, Production Staff, Office Staff
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Office
Schedule:
- Monday to Friday
Experience:
- Auto estimating: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $16 - $20