What are the responsibilities and job description for the Director of Technology position at Richtech Robotics Inc.?
Director of Technology
Location: Las Vegas, Nevada
THE JOB:
As Director of Technology, you will lead the complete technology lifecycle at Richtech Robotics — from product development to hands-on robot deployment. You’ll manage a multi-disciplinary team across engineering, installation, technical training, and field support. Whether coding firmware or overseeing a tradeshow robot setup, you ensure tech delivers in every environment.
THE DAY-TO-DAY:
- Lead two core functions: engineering & R&D, and deployment & technical operations.
- Oversee product architecture and development — including firmware, backend, hardware-software integration, and cloud systems.
- Manage installation teams responsible for delivering, assembling, and activating robots at customer locations across the U.S.
- Ensure all robot deployments — whether for sales, rentals, or event support — are executed on time, fully functional, and client-ready.
- Develop and maintain standard installation, training, and handoff procedures.
- Coordinate technical staff at exhibitions, tradeshows, and customer events to provide live support and system demonstrations.
- Collaborate with Sales and Customer Service to support escalated issues, training needs, or unique project adaptations.
- Define sprint planning, QA/testing protocols, bug tracking, and release cycles for internal software tools and remote support platforms.
- Monitor robot performance data, remote diagnostics, and field feedback to inform product improvements.
- Hire, train, and mentor engineers, installers, and technical support staff across multiple time zones and projects.
THE IDEAL CANDIDATE:
You thrive at the intersection of engineering and execution. You can lead a product sprint in the morning and a live deployment call in the afternoon. You see robots as systems — code, casing, power, and people — and you know how to manage the full chain from prototype to performance.
QUALIFICATIONS:
- 5 years in a technical leadership role, spanning both development and field deployment
- Experience with robotics, automation systems, or IoT-based hardware platforms
- Strong command of system integration: embedded firmware, cloud, networking, and diagnostics
- Proven ability to manage install teams, service schedules, and nationwide client site logistics
- Comfort with hands-on environments: wiring, testing, configuring, and supporting hardware
- Bachelor’s degree in Computer Science, Electrical Engineering, or related field
- Willingness to travel occasionally for key project launches or major exhibitions