What are the responsibilities and job description for the Director of Shipping & Warehouse position at Richtech Robotics Inc.?
Director of Shipping & Warehouse
Location: Las Vegas, Nevada
THE JOB:
As the Director of Shipping & Warehouse, you will oversee all physical logistics operations at Richtech Robotics — from daily order fulfillment and inventory accuracy to large-scale event logistics and post-show recovery. Whether it’s routine deliveries or complex shipments for global exhibitions, you ensure everything moves in, out, and back with precision.
THE DAY-TO-DAY:
- Lead daily warehouse operations, including receiving, inventory management, picking, packing, and outbound shipments.
- Maintain accurate stock levels through monthly reconciliation and real-time system tracking.
- Coordinate with Sales and Production teams to ensure timely fulfillment for all client and internal orders.
- Manage all pre-event shipping, including preparing demo units, packaging booth materials, creating manifests, and scheduling freight to venues for trade shows, demos, or exhibitions.
- Oversee all post-event returns, ensuring equipment and booth materials are received, inspected for damage, cleaned, and accurately restocked or repaired.
- Partner with freight carriers, customs brokers, and third-party logistics providers to manage both domestic and international shipments.
- Monitor key performance indicators, including shipment accuracy, delivery times, event logistics efficiency, and warehouse safety compliance.
- Develop SOPs for returns, damaged goods, and urgent order processing.
- Train and manage warehouse team, instill safety protocols, and maintain a clean, organized, audit-ready facility.
THE IDEAL CANDIDATE:
You thrive in high-energy environments where timelines are tight and expectations are high. You think operationally, plan strategically, and execute precisely — whether you’re packing a single unit or shipping a 40-foot booth across the country.
QUALIFICATIONS:
- 5 years of experience in warehouse, shipping, or logistics leadership
- Hands-on experience managing event logistics: pre-show packing, freight coordination, post-show returns
- Familiarity with WMS and inventory software (NetSuite, SAP, Fishbowl, or similar)
- Knowledge of international shipping regulations and documentation
- Strong vendor negotiation skills and process improvement mindset
- Bachelor’s degree in Logistics, Supply Chain, or related field preferred; forklift certification is a plus
