What are the responsibilities and job description for the Verizon Assistant position at Richmond Sales Collective?
Richmond Sales Collective is a sales and development firm seeking a Verizon Assistant in Richmond. The Verizon Assistant will represent Verizon FiOS, one of the nation's leading fiber-optic internet services, helping customers discover reliable connectivity solutions for their homes. This is an excellent opportunity for someone looking to build customer service and sales experience in a people-focused, entry-level role.
As a Verizon Assistant, your training focuses on building the product knowledge, communication skills, and confidence needed to represent Verizon FiOS with professionalism. The Verizon Assistant delivers a customer-first approach that combines consultative sales with exceptional customer service, helping customers make informed decisions about their home internet while building lasting customer relationships.
Role Responsibilities of the Verizon Assistant
- Interact with our customers to showcase Verizon FiOS as the premium choice for fiber-optic internet and advanced connectivity.
- As a Verizon Assistant, explain how symmetrical speeds with Verizon FiOS eliminate common frustrations like buffering and slow downloads, making it ideal for modern households.
- A Verizon Assistant will assess eligibility for Verizon FiOS and recommend internet solutions that best fit each customer's household needs.
- Walk customers through the sales process, ensuring they understand the benefits and simplicity of switching to Verizon FiOS while providing outstanding customer service.
- As a Verizon Assistant, you'll answer questions about pricing, features, and installation with clear, solution-focused communication to build confidence in Verizon FiOS and encourage sign-ups.
- Maintain positive customer relationships through follow-up communication and ongoing customer support to keep Verizon FiOS top of mind and drive sales conversions.
Qualities of a Verizon Assistant
- Quick to catch what customers are really saying and connect it to the right solution.
- Strong communication and active listening skills with a customer-first mindset.
- Reliable and composed, maintaining strong professionalism throughout the day.
- Professional presence with a calm edge; friendly, but never unsure.
- As a Verizon Assistant, be open to training and learning new things while continuously developing customer service and sales skills.
Pay: $3,700.00 - $4,600.00 per month
Work Location: In person
Salary : $3,700 - $4,600