Community Relations Engagement Manager

Job Description

Position Summary

Richmond Region Tourism is seeking a Community Relations Engagement Manager to drive revenue growth through sponsorship development, grants, and foundation fundraising. This role manages the I Am Tourism (IAT) Ambassador program and supports sponsorship, donor stewardship, and event execution.

Essential Duties And Responsibilities

• Lead planning, execution, and evaluation of Community Relations programs, including I Am Tourism (IAT) and Community Engagement initiatives
• Represent Richmond Region Tourism at community and industry events to support partnerships and visibility
• Align programs with organizational goals, performance metrics, and revenue objectives
• Develop and manage sponsorship initiatives for Community Relations programs and Foundation events
• Identify, cultivate, and maintain relationships with corporate sponsors and community partners
• Prepare sponsorship proposals and secure new and renewing sponsorship revenue
• Manage sponsor fulfillment, recognition, reporting, and ongoing relationship management
• Maintain sponsorship tracking and revenue reporting
• Develop and manage grant activities, including research, proposal development, submission, reporting, and compliance
• Support foundation fundraising efforts and donor stewardship activities
• Maintain development records and revenue tracking systems
• Oversee logistics and execution of Community Relations and Foundation events, including sponsorship activation and donor recognition
• Manage IAT program coordination, including registration, CRM updates, and onsite execution
• Ensure accurate documentation, communications, and post event reporting
• Provide timely and professional communication to stakeholders, sponsors, partners, and community members
  
  

Qualifications

• Bachelor’s degree and at least 3 years of related experience
• Previous DMO and or travel or tourism industry experience strongly preferred
• Experience managing committee(s)
• Experience in budget management
• Experience working with community, business, industry and, at times, political leadership
• Ability to multitask, remain organized and demonstrate a high level of initiative and energy both individually and as a team member within a fast-paced and performance-based environment
• Ability to make decisions for the projects or areas of work for which the manager is responsible
  
  

Company Description

Richmond Region Tourism is the Region's primary destination marketing organization. Richmond Region Tourism (RRT) welcomes meeting planners, tournament organizers, tour operators, travel media and leisure travelers to our Region. A nonprofit organization, RRT offers a comprehensive array of information and services to assist the hospitality industry in benefiting from the powerful economic engine that is tourism. The organization is committed to the principle of Equal Employment Opportunity (“EEO”) and to providing a work environment free from bias, discrimination, or harassment.

Mission

Share a passion for the Richmond Region with the world.

Vision

As a thriving community, the Richmond Region is known for being inclusive and welcoming to all.

About Us

As the Region’s destination organization, we are experts who have a deep love for the community in which we live, work, and play.

We enrich the lives of our residents and visitors by sharing the unique culture and humanity that is the Richmond Region.

We generate economic prosperity through tourism by attracting conventions, meetings, sports tournaments, and visitors and ensuring that all have an unforgettable experience.

We enhance the quality of life for the people in our community by supporting the places that make the Richmond Region wonderful.

We strengthen local programs that drive tourism through our Richmond Region Tourism Foundation.

We do all of this through a lens of diversity, equity and inclusion.

Values

At Richmond Region Tourism, our people are our biggest asset. Our internal cornerstones define our organizational culture and provide a road map for engaging with our community in making the Richmond Region welcoming for all.

• Passion: Intense enthusiasm for our community and its people
• Inclusiveness: Deep commitment to equity and community engagement to advance, develop and sustain the Region
• Integrity: Dynamic culture built upon trust, honesty, and credibility
• Innovation: Leading-edge work that is rooted in creativity and transformational for the Region
• Stewardship: Ambassadors of our destination’s development, image and reputation
• Courage: Doing the right thing and upholding our values
  
  

More information: https://www.visitrichmondva.com/partners/about/employment/

Benefits

• Hybrid Work Life - ability to work a hybrid schedule which is a blend of in the office and remote work, but must reside in the Richmond Region.
• Medical, Dental and Vision Insurance
• Life Insurance
• Short-term and Long-term Disability Insurance
• 401(K) with Company Match
• Direct Deposit
• Bereavement Leave
• Parental Leave
• Paid Holidays
• Paid Jury Duty
• Paid Parking (downtown Richmond location)
• Vacation and Sick Time
• Health Savings Account
• Flexible Spending Account