What are the responsibilities and job description for the Part-Time Logistics Dispatcher - (V3 Certified Employer) position at Richmond Express Courier Service and Warehousing?
Richmond Express Courier Service & Warehousing
Shift: Saturday – Sunday | 11:00 PM – 7:00 AM (Part-Time)
Location: Richmond, VA
WHY RICHMOND EXPRESS?Join a stable, local leader in logistics with over 30 years of success. We are a V3 Certified (Virginia Values Veterans) employer, committed to hiring those who have served. We pride ourselves on a "promote from within" culture—most of our leadership team started right where you are today.
THE ROLEAs a Dispatcher, you are the "air traffic control" of our fleet. You’ll be the primary liaison between our drivers and our customers, ensuring every package moves with precision.
Your Impact:Real-Time Tracking: Monitor orders to ensure service standards and deadlines are met.
Strategic Problem Solving: Use critical thinking to adjust routes and solve logistics puzzles on the fly.
Fleet Leadership: Build rapport with drivers, providing the feedback and support they need to succeed.
Customer Excellence: Act as a professional point of contact for clients, providing updates and solutions.
QUALIFICATIONSExperience: 2 years of Customer Service experience. (Prior Dispatch experience is a major plus!)
Knowledge: Strong working knowledge of the Richmond area geography and roads.
Skills: Excellent verbal/written communication and the ability to stay calm in a fast-paced environment.
Requirements: Valid Driver’s License, ability to pass a background check and drug screening.
Mindset: Self-motivated, positive attitude, and a "team-first" mentality.
ABOUT USRichmond Express is more than a courier service; we are a growing family. We foster an inclusive, fun, and dynamic culture where hard work is recognized and rewarded.
Richmond Express is an Equal Opportunity Employer.
Salary : $18 - $20