Receptionist (Per-Diem)

Essential Job Duties include, but are not limited to:

•    Greets and assists staff members, visitors, and residents

•    Answers multi-line telephone system and routes phone calls appropriately 

•    Immediate forwarding of all calls to the on-duty RN/LVN from any doctor/nurse/hospital; and forward calls to management/staff as appropriate

•    Retrieves and forwards voicemail messages from general mailbox for staff; recording messages & announcements as needed/instructed

•    Assists Nurse Manager with scheduling of resident appointments, and maintaining appointments on computer & transcribing to dry-erase board

•    Receive and distribute all mail and packages (in care of counselors as appropriate)

•    Keep all sign-in sheet logs filled and organized; support in any other procedures at front desk (e.g. check temperature, symptom checks during COVID 19 SIP)

•    Inventory & maintaining/filling of all office supplies and janitorial supplies; Inventory & checking out of medical/CNA supplies, as requested/needed

•    support overall front office administrative needs

•    Manage cab vouchers and calling for cabs as requested/needed

•    Assist with tidiness of reception & waiting areas, and organize magazines and newspapers

•    Operate and maintain the copy machine, and assist staff with photocopying and faxing

•    Organize files, accurately file documents, and mailboxes, work areas

•    Other duties as assigned

Minimum Required Qualifications:

•    Education: At least a High School diploma or GED equivalent

•    At least 1 year of administrative, reception &/or clerical experience in an office setting

•    Demonstrated knowledge, skills, and experience working with current office methods & procedures, and business communications in English

•    Fulfillment of TB Test, fingerprinting, First Aid, CPR, and any other mandatory State/Federal requirements upon hire

Other Preferred Qualifications:

•    Ability to work independently and establish priorities, ability to prioritize workflow within set of protocols and procedures, and ability to multi-task

•    Knowledge of & experience working with standard office equipment such as photocopier, fax machine, and printers

•    Demonstrated knowledge/experience with MS Office including Word, Excel, google doc and google email. Data entry and calendaring skills

•    Exceptional reading and writing skills with the ability to understand, create, and interpret written instructions, and effectively communicate to staff, other health care team members, and clients

•    Strong organizational skills; accuracy and attention to detail

•    Strong commitment to the philosophy, goals, & mission of the organization, including providing culturally competent mental/behavioral healthcare services in a community setting

•    Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels