Human Resources Generalist

JOB SUMMARY

This position administers various functions and leads projects for Human Resources (HR) as assigned. Work involves assisting managers and employees with interpreting various HR regulations, policies, and guidelines; providing guidance to assigned departments; performing functions in recruitment, onboarding, employee relations, affirmative action, training, performance management, compensation, benefits, wellness, retirement, and disciplinary actions; acting as a liaison between employees and insurance providers; maintaining records; and updating Human Resources Information System (HRIS). This position also works on policy implementation, government reporting such as for EEO compliance, and employee communications.

ESSENTIAL JOB FUNCTIONS

• Administers health and welfare plans, including enrollments and terminations; processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions; acts as a liaison with various insurance carriers; fosters effective relationships with insurance representatives; and performs benefits functions such as claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program, and cash flow.
• Conducts recruitment effort; writes and places advertisements; works with supervisors to screen and interview candidates; conducts reference checking; extends job offers; conducts new-employee orientations; and performs exit interviews.
• Implements and annually updates the compensation program; rewrites job descriptions as necessary; conducts annual salary surveys and develops merit pool (salary budget); analyzes compensation; and monitors the performance evaluation program and revises as necessary.
• Establishes and maintains department records and reports; maintains human resource information system records and compiles reports from the database; runs queries to prepare compensation reports and reconciliation; reviews, approves, and processes personnel action requests to ensure compliance; and reviews and audits employee documentation and reports for data accuracy
• Evaluates reports, decisions, and results of department initiatives in relation to established goals; recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Develops, recommends, and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures.
• Gathers and coordinates information for government reporting; assists with the ACA and ERISA benefits reporting requirements; and prepares government reports related to EEO compliance or other HR functions.
• Assists with preparation of the annual affirmative action plan.
• Coordinates and creates payroll documents; researches and responds to issues and questions regarding payroll, human resource information system), and time and labor or employee pay issues;
• Counsels employees; resolves employee complaints related to assigned functions.
• Responds to employee inquiries; provides general information and guidance related to pertinent policies and procedures
• Keeps management advised of potential problem areas and recommends/implements solutions as appropriate.
• Performs outreach to community sources as needed.
• Participates in administrative staff meetings and attends other meetings, such as seminars.
• Maintains organizational charts and employee directory.
• Performs research, collects data, and performs basic analysis and interpretation of data related to assigned human resource function or program.
• Enters, updates/edits, and maintains data management of human resource systems and program documentation.
• Prepares and updates recurring and ad hoc reports
• Responds to the more complex requests not resolved at a lower level
• Designs and formats documents; composes basic original documents, correspondence, and presentations.
• Reviews and provides recommendations for resolution of a variety of personnel issues and/or resolves discrepancies within area of assignment according to established processes and procedures.
• Organizes and/or maintains records and logs according to established procedures.
• Coordinates and administers activities and processes of assigned program or function.
• Coordinates with other HR and wellness staff as needed.
• Participates in the development of program/functional materials and/or training tools.
• Performs other duties as necessary.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in human resources or related field.
• Four (4) years of related work experience in human resources.
• Or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities for this position.  

CERTIFICATION, LICENSE, AND SPECIAL REQUIREMENTS

• Professional in Human Resources (PHR) or Society for Human Resources Management – Certified Professional (SHRM-CP) preferred.
• Must possess a valid Driver’s License to drive an RCRC vehicle, and produce an acceptable 10 year driving record.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the benefits offered by the agency.
• Knowledge of related federal, state, and local laws.
• Knowledge of general office practices, methods, and procedures.
• Knowledge of the organization, policies, and procedures.
• Knowledge of basic accounting principles and procedures.
• Knowledge of HR functions.
• Skill in using common office equipment, including computer-driven word processing, spreadsheet, and file maintenance programs.
• Skill in using mathematical formulas, adding, subtracting, multiplying, and dividing; and utilizing decimals and percentages.
• Skill in communicating, both verbally and in writing.
• Ability to prepare and maintain accurate records.
• Ability to make routine decisions independently in accordance with laws, regulations and agency policies and procedures.
• Ability to analyze and interpret policy and procedural guidelines and to resolve problems and questions.
• Ability to maintain a high level of productivity when faced with frequent interruptions.
• Ability to develop and modify work procedures, methods, and processes to improve efficiency.
• Ability to exercise considerable tact and courtesy in frequent contact with the public.
• Ability to exercise tact and discretion in handling confidential personnel information.
• Ability to establish and maintain effective working relationships as necessitated by work assignments.
• Ability to read a variety of correspondence, reports, insurance claims, personnel records, applications, procedure manuals, forms, etc.
• Ability to prepare correspondence, reports, personnel records, schedules, insurance forms, logs, etc.
• Ability to speak to people with poise, voice control and confidence.
• Ability to apply rational thought processes to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.
• Ability to record and deliver information and to explain procedures.

PHYSICAL DEMANDS

The work is sedentary work and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body; work may also require balancing, crouching, feeling, manual dexterity, grasping, handling, perceiving sounds at normal speaking levels, distinguishing among sounds, kneeling, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, expressing ideas by spoken word, shouting above noises, visual acuity in data/color/observations/equipment/inspections, and walking.

WORK ENVIRONMENT 

Work is typically performed dealing with crisis situations that require making decisions involving people, resources, and property.