Assistant Manager I

GENERAL DESCRIPTION OF CLASS

The purpose of the class is to assist in supervising the daily activities of the Richland County Bond Court Division and in ensuring compliance with all policies, procedures, laws and regulations, and standards of accuracy and professional customer service; to supervise the accurate and timely processing of cases and case records, and to perform related administrative, clerical and supervisory work as required. The class works within a general outline of work to be performed, and develops work methods and sequences under general supervision.

ESSENTIAL TASKS

The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.

Supervises nine full-time employees and various rotating district clerks.

Assists in supervising and participates in the daily clerical and administrative activities of the Richland County Bond Court Division.

Assists in ensuring division compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures.

Assists in supervising subordinate staff; supervisory duties include instructing, assigning and reviewing work, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, and recommending employee discipline. Reviews the work of subordinates for completeness and accuracy; evaluates performance and makes recommendations for improvement; offers training, advice and assistance as needed.

Consults regularly with supervisor to review division operations and activities, review and resolve problems, and provide or receive recommendations.

Supervises the orderly processing of cases; investigates problems that affect work flow and recommends corrective measures.

Receives and responds to inquiries and requests for assistance from attorneys, County employees, public officials and the general public; provides information and assistance regarding division activities, services and procedures.

Receives charging documents; ensures completeness and accuracy.

Transfers warrants; creates tickets and warrants.

Prepares court docket.

Assists in courtroom as needed.

On call 24/7.

Updates computer records with bond results; prepares bond forms, commitments, discharges, transmittals and expungement orders.

Explains bonds to defendants, bondsmen, family members, attorneys and news media as necessary.

Collects and processes bonds and fines; assists in computing daily balances and preparing deposits; assists with monthly audit procedures.

Assists in coordinating courtroom security with Detention Center personnel.

Drafts, types, enters, revises, processes, copies, files, transmits and/or distributes a variety of forms, records, reports, notices, legal documents, lists, logs and correspondence.

Compiles data for and prepares a variety of administrative, statistical and financial records and reports as required by the department, County and/or other agencies.

Notarizes documents as needed.

Performs other clerical duties as required, including but not limited to copying and filing documents, sending and receiving faxes, processing mail, ordering office supplies, assembling materials, etc.

Answers the telephone; provides accurate information and assistance to callers and/or forwards calls to appropriate personnel; takes messages as necessary; greets and assists office visitors.

Ensures all staff provide professional and courteous customer service at all times.

Performs duties of supervisor, subordinates and co-workers in other divisions as necessary to ensure office productivity and uninterrupted court operations.

Attends training, meetings, seminars and/or workshops as required to enhance job knowledge and skills.

INVOLVEMENT WITH DATA, PEOPLE, AND THINGS

DATA INVOLVEMENT:

Requires coordinating or determining time, place or sequence of operations or activities based on analysis of data or information and may implement and report on operations and activities.

PEOPLE INVOLVEMENT:

Requires supervising or leading others by determining work procedures, assigning duties, maintaining harmonious relations and promoting efficiency.

INVOLVEMENT WITH THINGS:

Requires handling or using machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner.

COGNITIVE REQUIREMENTS

REASONING REQUIREMENTS:

Requires performing supervisory work involving policy and guidelines, solving both people- and work-related problems.

MATHEMATICAL REQUIREMENTS:

Requires using addition and subtraction, multiplication and division, and/or calculating ratios, rates and percentages.

LANGUAGE REQUIREMENTS:

Requires reading technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form.

MENTAL REQUIREMENTS:

Requires doing clerical, manual or technical tasks requiring a wide range of procedures and requiring intensive understanding of a restricted field or complete familiarity with the functions of a unit or small division of an operating agency; requires normal attention with short periods of concentration for accurate results or occasional exposure to unusual pressure.

VOCATIONAL/EDUCATIONAL AND EXPERIENCE PREPARATION

VOCATIONAL/EDUCATIONAL PREPARATION:

Requires high school diploma or GED equivalent supplemented by formal training, special courses or self-education that is equivalent to satisfactory completion of one year of college education or specialized advanced training in office administration, business, paralegal studies or a closely related field; Associate’s degree is preferred.

SPECIAL CERTIFICATIONS AND LICENSES:

Must possess a valid state driver’s license.

Must possess or be able to obtain S.C. Notary Public certification.

Must possess NCIC certification.

EXPERIENCE REQUIREMENTS:

Requires over three years and up to and including five years.

AMERICANS WITH DISABILITIES ACT REQUIREMENTS

PHYSICAL AND DEXTERITY REQUIREMENTS:

Requires sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations.

ENVIRONMENTAL HAZARDS:

The job risks exposure to no known environmental hazards. Works within the walls of the Detention Center. Works daily with prisoners.

SENSORY REQUIREMENTS:

The job requires normal visual acuity and field of vision, hearing and speaking ability, and color perception.

JUDGMENTS AND DECISIONS

JUDGMENTS AND DECISIONS:

Responsible for actions of others, requiring almost constant decisions affecting co-workers, clients or others in the general public; works in a moderately fluid environment with guidelines and rules, but frequent variations from the routine.

ADA COMPLIANCE

Richland County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees