Bilingual Receptionist & HR Assistant

Description

At Richardson Sports, we're a nationally recognized headwear and apparel powerhouse, and we're looking for an organized, personable, and proactive team player to join our Human Resources team as our Bilingual Receptionist / HR Associate. Fluency in both English and Spanish is required for this position, as this role regularly communicates with employees, candidates, visitors, and others in both languages.

Position Summary

We're looking for a Front Office MVP who is ready to bring their A-game to our Human Resources team! This position serves as the first point of contact for visitors, candidates, vendors, and employees while providing administrative support to the HR department. The ideal candidate is welcoming, highly organized, detail-oriented, and enjoys balancing a variety of responsibilities throughout the day.

When the front desk isn't busy, you'll assist with a wide range of Human Resources projects and administrative tasks, helping support recruiting, onboarding, employee engagement, HR records, and other department initiatives. You'll also help support communication with our Spanish-speaking employees and candidates as needed.

If you enjoy variety, thrive in a fast-paced environment, and take pride in creating a positive first impression, we'd love to have you on our team.

Front Desk Play Book

• Answer incoming calls with professionalism, enthusiasm, and exceptional customer service.
• Communicate effectively with callers, visitors, candidates, and employees in both English and Spanish.
• Direct calls to the appropriate department or team member.
• Greet visitors, candidates, vendors, and employees with a friendly and welcoming attitude.
• Assist with visitor check-in procedures and maintain visitor logs as needed.
• Keep the front office clean, organized, and ready for game day.
• Receive and distribute mail and packages.
• Help maintain conference rooms and common front office areas.
  
  

HR Support Play Book

• Assist with new hire onboarding activities, paperwork, and orientation preparation.
• Support recruiting efforts by scheduling interviews, coordinating candidate visits, and preparing interview materials.
• Assist the HR team with communication and support for Spanish-speaking employees and candidates as needed.
• Maintain accurate employee records and assist with HR filing and document management.
• Prepare employment-related documents, letters, and reports.
• Assist with employee events, recognition programs, wellness initiatives, and company activities.
• Help coordinate training sessions, meetings, and HR communications.
• Support benefits administration and other HR processes as directed.
• Complete a variety of administrative and special projects to support the Human Resources team.
• Maintain confidentiality when handling employee information and sensitive documents.
• Provide general administrative support to the HR department as business needs require.
  
  

Requirements

• Fluency in both English and Spanish is required, with the ability to communicate effectively in a professional workplace setting.
• Excellent written and verbal communication skills.
• Exceptional interpersonal skills with a professional and welcoming demeanor.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• High attention to detail and accuracy.
• Ability to maintain confidentiality and exercise discretion with sensitive information.
• Strong problem-solving skills and the ability to work independently.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and Teams).
• Previous administrative, receptionist, office support, or Human Resources experience preferred.
• Experience providing outstanding customer service.
• High School Diploma or GED required; associate's or bachelor's degree is a plus.
  
  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.

Employment is contingent upon successfully passing a drug screen and background check.