What are the responsibilities and job description for the Warranty Administrator/Online sales position at Richard's Small Engine?
Job Summary
- Our dealership is seeking an experienced Warranty Administrator to manage our warranty claims.
- In this role, you will prepare warranty documents, submit paperwork to the manufacturer, and track requests to ensure the dealership is paid for all warranty work done.
- If a claim is denied, you will resubmit and follow up to try to move the claim forward for approval.
- You will also be responsible for coordinating with vendors for replacement parts, and keeping up to date on factory recalls and announcements.
- As well as assisting with online sales and Richards Small Engine website updates and up keep.
Job Responsibilities
- Prepare and Process warranty documentation according to manufacturer guidelines
- Submit claims quickly and efficiently
- Follow up with manufacturers to ensure claims are being processed properly
- Adjust and resubmit any denied claims to secure payment for warranty work
- Keep accurate inventory of ordered warranty parts and organize vendor paperwork
- Assist parts department with generating new purchase orders to fulfill daily orders
- Keep website pricing up to date and used equipment posted and updated .
Requirements and Qualifications
- High school diploma or equivalent
- 2 years of experience working in a dealership, preferably with service or warranties preferred but not mandatory.
- Proficiency with basic computer programs
- Excellent communication and organizational skills
Hours, Pay, and Benefits:
- Full-time Position
- Day Shift Only
- 40 Hour Work Week
- Overtime is available during the spring and summer months
- Pay is based on experience.
- Heated and Air Condition Workplace
- 401K and Health Insurance Available
- Holiday Pay, Vacation Pay, Personal and Sick Day Pay
- Sick and /or Vacation days will be carried over to the next year and capped at 30 days.
- Along with other benefits.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $18 - $22