Facility Operations Specialist

The incumbent of this position is responsible for the day-to-day building operations and maintenance of leased administrative and clinical space for Veteran Health Indiana. Incumbent will be responsible for constant communication with building owners, contracting officers, and building tenants to ensure all requirements of the leases and needs of the tenants are met. Incumbent shall fall within Engineering Service and will report directly to the GS-1101-12 Supervisory.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/27/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-9 position you must have served 52 weeks at the GS7. The grade may have been in any occupation, but must have been held in the Federal service.

MINIMUM QUALIFICATIONS GS-09: One year specialized experience that equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-07 grade level. Examples of specialized experience include:

• Managing a maintenance program for large building complexes; planning maintenance activities; and developing preventive maintenance programs.
• Overseeing activities over construction and maintenance operations performed by private contractors; reviewing project plans and specifications for workability; and informing contractors of construction and reporting requirements.
• Performing maintenance or construction work; estimating material for a variety of construction or maintenance projects; and maintaining appropriate contacts with the organization funding the project.

This experience must be detailed in your resume to receive credit.

~OR~

A master's degree, equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree with a major study in engineering, industrial arts, property management, or business administration that demonstrates the knowledge, skills, and abilities necessary to do the work.

One year of full-time graduate education is the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

Transcripts required.

OR

An equivalent combination of specialized experience and graduate education as described that demonstrates your ability to perform the duties of the position. Experience must be detailed in your resume and transcripts required.

For a GS-11 position you must have served 52 weeks at the GS11. The grade may have been in any occupation, but must have been held in the Federal service.

MINIMUM QUALIFICATIONS GS-11: One year specialized experience that equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-09 grade level. Examples of qualifying specialized experience include:

Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations; planning maintenance activities and developing preventive maintenance programs.

• Conducting surveillance activities over construction and maintenance operations performed by private contractors; reviewing project plans and specifications for workability; informing contractors of construction and reporting requirements; and supervising operations for conformance with project plans.
• Performing maintenance or construction work; estimating material and labor costs for a variety of construction or maintenance projects; directing actual work operations; and maintaining appropriate contacts with the organization funding the project.

This experience must be detailed in your resume to receive credit.

~OR~

A Ph.D., equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree with a major study in engineering, industrial arts, property management, or business administration that demonstrates the knowledge, skills, and abilities necessary to do the work.

One year of full-time graduate education is the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

Transcripts required.
OR
An equivalent combination of specialized experience and graduate education as described that demonstrates your ability to perform the duties of the position. Experience must be detailed in your resume and transcripts required.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You will be rated on the following Competencies for this position:

• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

Physical Requirements: Work is generally performed indoors in an office environment. There is considerable walking and climbing ladders and stairs to conduct investigative analysis on condition of facility. Additionally, incumbent will be called upon to visit space in varying stages of construction and must be able to safely traverse uneven conditions. Incumbent will regularly receive, store, and ship items up to 40lbs. Incumbent is expected to use hand tools and office equipment to maintain the facilities.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Responsibilities:

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-11. At the GS-09 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-11. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.

• Overseeing the day-to-day building operations and maintenance of leased administrative and clinical space;
• Acting as the Contracting Officer Representative (COR) for property leases and building maintenance/repair contracts by coordinating with contractors/service providers;
• Evaluating, developing, and recommending a plan to coordinate decisions for changes/alterations to facilities and their utilization;
• Managing a work order system for leased spaces to ensure maintenance is completed in a timely manner;
• Ensure building systems such as HVAC, electrical, energy management, safety, fire, security, and plumbing are functioning in good working order;
• Reviewing actions and providing advice/guidance to property lessors, facilities management, and executive leadership by written report or presentation on the needs and future operations of building systems;
• Establishing rapport with contacts to gather information and influence, motivate, or persuade individuals/groups in the use and disposition of facilities;
• Reviewing and certifying invoices for contract facility support for a variety of facility supportive vendors;
• Writing statements of work for supplemental lease agreements to meet current or future needs;
• Cross-checking, analyzing, and interpreting customer requirements to obtain accurate, relevant information on factors such as clinical need, workflow, staffing, mission, location, and any type of equipment required to meet user needs for healthcare requirements/regulations, energy management, building requirements, and the construction/maintenance program;
• Researching and preparing comprehensive procurement package for new and replacement facilities, conducting market research, calculating space requirements, and developing agency specific requirements;
• Serving as a leader by organizing and directing operations when studies and analyses require team effort;
• Conducting management studies/surveys of organizations to determine optimum space utilization in terms of economic principles, cost, type of work, equipment, personnel, current/projected need, and any special requirements;
• Performing related duties as required.

Work Schedule: Monday through Friday, 8:00am - 4:30pm.
Telework: Not authorized.
Recruitment & Relocation Incentives: Not authorized
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Position Description/PD#: Facility Operations Specialist/PD91706A and PD91705A

Salary : $62,297