What are the responsibilities and job description for the Customer Service Representative position at Richard J. Bagan Inc.?
Our growing Sales department is seeking a friendly, organized, and detail-oriented professional to join our team.
Responsibilities and Duties
In a sales office environment, the Customer Service Representative will be responsible for:
- Communicating clearly and professionally with sales team members, customers, and prospective clients
- Preparing accurate pricing quotes using office applications such as Microsoft Word and Excel
- Entering, maintaining, and updating sales-related records and information
Qualifications and Skills
- Strong verbal communication skills with proper grammar, spelling, and professionalism
- Solid computer proficiency
- Ability to manage time efficiently and complete tasks effectively
- High level of attention to detail
- Dependable, motivated, and reliable work ethic
- Proficiency in Microsoft Office, especially Word and Excel
Preferred Attributes
- Associate’s degree from a college or technical school, or at least one year of related experience, or an equivalent combination of education and experience
- Bilingual in English and Spanish
- Experience with CRM software is a plus
- Previous customer service experience
- Interest in measurement science
Salary and Benefits
Compensation is competitive and based on experience. Benefits include medical and dental insurance, 401(k), dependent care reimbursement accounts, medical reimbursement accounts, paid holidays, vacation, and personal time.
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person