Dental Receptionist / Practice Liaison

Our West Knoxville dental specialty office is offering a special opportunity for a motivated, goal-achieving, team-player. Applicants must be friendly, mature, highly organized, possess excellent communication skills, comprehensive computer skills, and a genuine ability to deliver exceptional customer service. Applicants must dress conservatively, be well-groomed, energetic, reliable and possess a clear, engaging speaking voice. Duties include: computer scheduling, answering multi-line phone, data entry, collections, insurance claims, accounts receivables, marketing, etc. 2-5 years dental experience required and knowledge of Quickbooks and dental insurance verification and filing is preferred. Pay and excellent benefit package commensurate with ability and experience. Send resume with references to: resume@root-canal.net.

Duties and Responsibilities

• This position is the key representative for all who call or visit our office; so the number one responsibility is delivering a superior level of customer service.
• Greet, welcome and direct all visitors, vendors, professional guests and patients.
• Place and receive calls on a multi-line phone system in a consistent, professional manner.
• Managing a paperless, professional practice management system that synchronizes with Quickbooks - includes scheduling appointments, assisting patients with in-office and online registration, data entry, report processing, managing incoming and outgoing e-mail correspondence, online supply ordering and research skills.
• Must ensure that common areas are presentable and equipped with necessary supplies.
• Must ensure completion of patient registration information, including signatures and security procedures.
• Perform routine tasks necessary for the operation and presentation of a professional office, including maintaining relationships / light marketing with referrring offices.
• Bookkeeping duties include: balancing production & collections with Quickbooks, paying bills, creating refunds, managing accounts receivables, creating reports, etc.
• Handles special administrative projects, as well as overflow work, as needed.
• Responsible for efficient scheduling and maintaining multiple calendars

Skill & Qualifications

• Requires a high school diploma or its equivalent with 5 years of dental experience - or - College / Business School or equivalent achievement with 2 years of dental experience.
• Excellent working knowledge of computer data entry and experience using Word, Excel, Quickbooks and dental software.
• Strong interpersonal communication skills and effective common-sense decision-making.
• Must be an organized, multi-tasker with the ability to complete responsibilities efficiently and effectively.
• Works ethically, professionally and with the highest level of integrity.
• Must have a team-oriented work ethic always willing to pitch-in to support others.

Principals only. Recruiters please don't contact this job poster.

Do NOT contact us with unsolicited services or offers.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Continuing education credits
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Dental office: 2 years (Required)

Language:

• English (Required)

Ability to Relocate:

• Knoxville, TN 37934: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $23