What are the responsibilities and job description for the Auto Pickup and Delivery Specialist - No Weekends position at Rich Ford?
8601 Lomas Blvd. N.E., Albuquerque, NM 87112
Automotive Pickup and Delivery Specialist / Service Support
Full Time Position
$14.00 Per Hour Great Benefits!
Good Driving Record Required
Weekends Off!
Rich Ford is seeking to hire a Pickup and Delivery Specialist who will pick up and deliver customers’ vehicles from and to their address as well as assist with shuttle and other driving duties. This is a customer-facing position, so a neat, clean appearance is required. We are looking for someone who is customer service-focused and a great team player. We value our employees and invest in their success.
Retirees and Veterans are encouraged to apply
Hours: (Swing shift) 9:00 am – 3:00 pm and 11:00am - 5:00pm
Benefits:
$14.00 per hour- Medical, Dental, and Vision insurance
- 401(k)
- Paid vacation
- Closed on Sundays!
- Career advancement opportunities
Responsibilities – Pickup and Delivery Specialist:
- Pick up and deliver customers’ vehicles from and to their address
- Utilize Ford’s authorized cell phone application to facilitate all pickups and deliveries.
- Make calls and coordinate with the customers before pick up and delivery
- Inspect the customer’s vehicle upon pick up
- Provide high quality service to every customer
- Learn, understand and adopt the Rich Ford Vision Boards and their principals
- Read, understand and follow the Rich Ford Employee Handbook
- Maintain work areas, ensuring a clean and professional appearance
- Wear approved uniform to each shift, ensuring a clean and professional appearance
- Maintain a positive, approachable attitude when working with internal and external customers or co-workers
- Maintain a good working relationship with all departments
- Obey all traffic laws
- Maintain maintenance on vehicle used for pickup & delivery, reporting any major failures to Service Manager
- Observe all Federal, state, local and company safety rules and regulations
- During downtimes assist with cashiering, parking vehicles, cleanliness of customer areas and mobile experience tasks
- Keep open communication with Mobile Experience Coordinator if a delay occurs during pick up/drop off
Qualifications/Requirements – Pickup and Delivery Specialist:
- Energetic, friendly, and courteous with excellent customer service skills
- Must have great customer service skills and a neat, clean appearance
- Experience is a plus, but not required
- Valid driver's license and good driving record
- Excellent verbal and written communication skills
- Willingness to learn new things and embrace challenges
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing including background checks, MVR, and drug screening.
About Us:
Rich Ford is in the top 50 dealerships in the nation, and the go-to spot for new vehicles, great service, and more in the Albuquerque area. Our goal is to provide the best possible service to our customers and make sure your experience is second to none. We have been proud to support New Mexico and local New Mexico businesses for over 60 years. Beyond building communities, we enjoy working with great businesses throughout the region!
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Salary : $14