What are the responsibilities and job description for the Salesforce Developer-SOUT position at RICEFW Technologies Inc?
We are seeking an experienced Salesforce Developer or Architect to support, maintain, and evolve our enterprise Salesforce platform powering environmental grant programs and citizen-facing portals. This individual will work within a complex, multi-program environment serving a state public sector agency and must be comfortable across the full Salesforce stack, from low-code automation to custom Apex development and OmniStudio solutions.
Core Responsibilities:
- Design, develop, and maintain Apex classes, triggers, batch/scheduled jobs, and LWC components across multiple program domains (grants, licensing, environmental compliance).
- Build and enhance Experience Cloud portals supporting citizen self-service for program applications, document submission, voucher redemption, and status tracking.
- Develop and manage OmniStudio OmniScripts, DataRaptors, Integration Procedures, and FlexCards supporting grant application workflows.
- Configure and extend Grantmaking functionality including funding awards, bid management, evaluation forms, and disbursement records.
- Maintain and improve complex automation including 130 Flows, scheduled batch jobs, and trigger frameworks integrated with third-party systems.
- Maintain and extend Public Sector Solutions (PSS) including licensing, permitting, and regulatory compliance features.
- Collaborate with program managers and stakeholders to translate regulatory and business requirements into scalable technical solutions.
- Write and maintain unit tests meeting code coverage standards; conduct code reviews and enforce development best practices.
- Participate in release management, sandbox management, and deployment pipelines using Salesforce DX (SFDX).
Required Qualifications:
- 4 years of Salesforce development experience (Apex, LWC, SOQL, Flows).
- Strong proficiency in OmniStudio (OmniScript, DataRaptors, Integration Procedures, FlexCards), Vlocity/Salesforce OmniStudio certification preferred.
- Hands-on experience with Experience Cloud (portal design, authentication, guest user security, login flows).
- Experience working with Public Sector Solutions (PSS) or similar industry clouds.
- Familiarity with Grantmaking or grant lifecycle management in Salesforce.
- Proven ability to build and debug complex multi-step Flows and Process Builder replacements.
- Experience with batch/scheduled Apex, platform events, and asynchronous processing patterns.
- Understanding of Salesforce security model (profiles, permission sets, sharing rules) as it applies to citizen-facing portals.
- Experience with external document management or storage integrations (REST/SOAP APIs, callouts).
- Proficiency with Salesforce DX, version control (Git), and CI/CD pipelines.
- Strong communication skills for working directly with non-technical government stakeholders.
Preferred / Nice-to-Have:
- Salesforce Certified Agentforce Specialist, strongly preferred given our roadmap to leverage AI agents for application triage, program eligibility guidance, and citizen self-service automation.
- Active Salesforce certifications: Platform Developer I/II, or OmniStudio Consultant.
- Experience with PDF generation platforms (Visualforce/LWC-based certificate and document generation).
- Background in environmental regulatory programs, government incentive programs, or permitting workflows.
- Familiarity with voucher lifecycle management, round-robin assignment patterns, or complex approval workflows.
- Understanding of WCAG accessibility standards for public-facing portals