What are the responsibilities and job description for the Tasting Room Manager position at ribolifamilywines?
At Riboli Family Wines, we've spent over a century perfecting our craft—and we're just getting started. As a four-generation, family-owned winery and one of America's fastest-growing wine producers, we create brands that people genuinely love, including Stella Rosa, Spritz Del Conte, San Simeon, and San Antonio. We've been recognized as American Winery of the Year, but what drives us isn't awards—it's the joy our wines bring to tables, celebrations, and everyday moments. Rooted in California and committed to quality, sustainability, and innovation, we're proud to honor our heritage while shaping the future of winemaking.
Summary- The Tasting Room Manager oversees the daily operations of our San Antonio Winery tasting room in Paso Robles, ensuring exceptional guest experiences, a high-performing team, and efficient, profitable operations. This role requires a hands-on, service-oriented leader who embodies our core hospitality values and shares a deep passion for wine, food, and customer service.
Essential Duties and Responsibilities - Current duties may be changed if the job requires and/or additional duties may be assigned if necessary.
- Lead all aspects of restaurant management operations
- Deliver and educational wine tasting experience maximizing customer satisfaction
- Responding efficiently and accurately to all restaurant customer issues
- Enlivening our core hospitality values from warm welcome through fond farewell
- Maintain restaurant revenue, profitability, and quality goals
- A successful candidate will lead by example, and uplift staff in our fast-paced environment
- Assist as needed with food prep and ensure compliance with health and safety regulations
- Handle high-stress situations calmly and with good judgment to please customers and keep staff focused on daily goals
- Manage Restaurant’s good image and suggest ways to protect and improve it
- Promote our brand in the community through word-of-mouth and special events
Requirements:
- High School Diploma or GED
- Bachelor's degree in Hospitality, Business Administration, or Culinary Arts preferred
- Proven track record of success in Restaurant Hospitality or similar role
- Proven customer service experience as a leader
- A passion for sharing wine knowledge to inspire staff and customers about our products
- Familiarity with restaurant management software like Micros POS
- Strong leadership, motivational and people skills
- Ability to remain composed and professional in dynamic environments
- Available to work flexible schedule: including days, nights, weekends, holidays
- Food and beverage (F&B) knowledge: ability to recall menu ingredients and preparations to educate staff and guests
- Food Safety certification (e.g., ServSafe) is a plus
#LI-ONSITE
Pay Range
$70,000 - $80,000 USD
At Riboli Family Wines, we are proud to be an equal-opportunity employer and we are committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
Salary : $70 - $80